Store Supervisor

Store Supervisor

The Honey Baked Ham Company, LLC invites you to apply for the Store Supervisor role. The company is a family‑owned business with 425+ retail locations across the United States. As a Store Supervisor you will manage store operations, hire train associates, handle customer complaints, and drive sales.

• Manage store operations and assume operational control in the absence of Manager.
• Assist in hiring and training all associates and ensure expectations for each position are met.
• Effectively train all positions in both the front and back of the house.
• Perform administrative functions such as banking and scheduling.
• Coach associates using Huddles, Observation checklists, and Ham Evaluations.
• Execute store opening/closing procedures and daily/weekly reports.
• Manage labor and adjust staffing based on demand.
• Monitor production and sales efficiencies, including wait times, yields, and product quality.
• Ensure proper sanitation procedures, equipment use, stocking and clean‑up duties.
• Maintain FIFO rotation of all product in FOH and BOH.
• Handle complaints with 100% Customer satisfaction.
• Participate in catering and gifting sales and fulfillment in B2B and Catering processes.
• Lead merchandising transitions from promotion to promotion and ensure proper Holiday and non‑Holiday set‑up.

• High school diploma or equivalent.
• Basic computer skills including Microsoft Word, Excel and Outlook.
• 2 years of restaurant or service industry experience desirable; prior supervisory experience recommended.
• Good understanding of a production facility operations equivalent to 1‑2 years’ work experience.
• Valid driver’s license and reliable transportation.

• Competitive pay
• Fun and casual environment
• Flexible hours
• Opportunity to grow your career with a premier brand!

Benefits for full‑time Store Supervisors include medical, dental and vision, life insurance, disability coverage, paid time off, 401(k), bonus opportunities, tuition assistance, Employee Assistance Program and associate discounts.

Find out more about Honey Baked, recipes, and career opportunities on our You Tube channel.

Physical dexterity and mobility to perform demands of the job which may include working with a hot torch. Requires bending, stooping, standing for long periods, twisting and lifting products and supplies up to 65 lbs.

The Honey Baked Ham Company LLC is an equal employment opportunity employer. Applicants for employment are considered without regard to race, sex, color, citizenship, national origin, religion, age, marital status, disability, military/uniformed service, sexual orientation, gender identity or expression. The Company prohibits harassment of applicants and employees based on any protected category.