Leasing Agent @Denton

Overview

We are seeking a super start leasing agent who can close the deal.

JOB SUMMARY: Shows and lease apartments to prospective residents and supports the property's marketing plan.

Includes the following but is not limited to the job specifications contained herein. Additional duties or job functions that can be performed safely may be required as deemed necessary by supervisory personnel.

• Answer phones and assist walk-in customers as needed.
• Completes and processes application paperwork and collects rental deposits and/or fees. Must achieve monthly goals as set by Community Manager.
• Develop full knowledge of application information required, screening processes and policies regarding rentals.
• Inspect units to ensure readiness and adherence to company standards.
• Complete move-in process and required paperwork for each new resident.
• Responsible for insuring the “model” apartments and target apartments are ready for show; responsible for maintaining work areas and office in clean and orderly manner; need to have an awareness of the “curb appeal” of the property.
• Thorough knowledge of lease terms, specifications and all community policies.
• Knowledgeable of required telephone and sales techniques.
• Knowledgeable of current market conditions.
• Fully informed of current rental rates, sizes, locations and all amenities of property.
• Maintain contact with all apartment locator services and local businesses to provide informational material. Update periodically.
• Responsible to conduct out-reach marketing at least once per week.
• Responsible for “shopping” competitive properties.
• Periodically audit lease files for accuracy.
• Develop and maintain an on-going resident retention program under direction of Community Manager.
• Responsible to play an active role in the renewal process.
• Responsible for proper maintenance of all resident and property files.
• Responsible for maintaining and updating Leasing and Property Information Handbook and Advertising Log Book.
• Efficient and timely processing of all required administrative forms, reports and related information.
• Responsible for reporting unusual or extraordinary circumstances regarding the property or residents.
• Courteous, efficient handling of resident requests and complaints.
• Responsible for maintaining a professional appearance and attitude at all times.
• Responsible for assisting Assistant Manager in collection of delinquent rents.
• And anything else that the CM feels falls into the Leasing Consultant’s job description.

This job has no supervisory responsibilities.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Appfolio experience strongly preferred. Saturdays a must

High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.

Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages.

Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to use…