Director, Program Management

Overview

Directs, coordinates and oversees all activities related to execution of a contract including design, development, manufacturing and delivery leading to contract renewals and new business. Provides a single point of contact for all program related inquiries. Provides leadership, supervision, mentoring and training for assigned Program Managers and Associates. Facilitates interdepartmental cohesiveness between engineering, certification, supply chain, production, and modification facility, and coordinates the activities of other companies, vendors or individuals by performing the following duties.

• Responsible for and leads large-scale programs to ensure they progress on schedule, within budget and meet or exceed minimum quality standards.
• Responsible for comprehending the Statement of Work and contract for assigned projects and ensuring that both GTI and the client comply with both. This includes responsibility for timely change management, facilitation of milestone meetings, inter-departmental coordination to support project execution, etc.
• Provides the client with a direct point of contact for contracts which are prototype in nature, technical and/or of moderate to high value and handles significant client issues.
• Responsible for keeping the customer and executive management informed of the status of all significant aspects of each assigned project through program reviews, status reports, meetings, etc.
• Provides clear direction and delegation of tasks to program support staff as needed.
• Responsible for communicating concise and comprehensive program statuses and priorities to the program team.
• Responsible for utilizing high-level decision-making ability to impact/influence program outcome.
• Responsible for providing strong planning and leadership which will minimize problems or conflicts and provide leadership in developing team-based solutions to problems as they arise.
• Ensures program baseline is established and performance to budgets and schedules support project deliverables.
• Coordinates with internal departments to ensure that the activities of other companies, vendors or individuals support project requirements.
• May negotiate assigned items including revised delivery dates, costs or other proposal/contract parameters.
• Works with VP, Programs to actively mentor and develop employees to support growth and development.
• Trains and mentors less experienced Program Managers and Associate Program Managers by engaging in 1:1s, reviewing best practices, helping to develop required skills, etc.
• Works with VP, Programs to set performance metrics, measure ongoing KPIs and hold teams accountable to meet expectations.
• Works cross functionally to identify and implement process improvement initiatives and ensures all program activities are executed in accordance with established processes and procedures.
• Maintains regular attendance including being at work, being on time to work and working full shifts.
• Other duties as assigned.

• Personal Responsibility - Maintains leadership philosophy and values; makes sound decisions, demonstrates integrity, and drives accountability.
• Direction Setting – Creates and communicates a vision, aligns teams with customer expectations, and fosters collaboration.
• Strategic Leadership – Analyzes trends, develops options, allocates resources, and promotes innovation and problem-solving.
• Organizational Management – Encourages development, delegates effectively, translates goals into actionable plans, and maintains cross-functional relationships.
• Inspirational Leadership – Leads by example, recognizes contributions, fosters a respectful environment.

• Business Acumen – Understands business implications, conducts cost-benefit analyses, and aligns work with strategic goals.
• Delegation – Delegates appropriately, grants authority, and monitors outcomes.
• Negotiation Skills – Clarifies interests, manages conflict, and builds consensus for mutual gain.
• Problem Solving – Identifies problems, analyzes information, and develops solutions.
• Team Leadership – Fosters cooperation, defines roles, and acknowledges accomplishments.