Operational Technology Intern

Position Summary

The Operational Technology Intern collaborates with Engineering, Operations, and IT teams to support business processes and systems in areas like process analysis, project management, and testing. By contributing to process analysis, system documentation, data analysis, and technology initiatives, the intern helps improve operations and connecting Operational Technology systems with IT best practices.

Primary Position Responsibilities

• Assists in the coordination of project meetings, interactive sessions, and team collaboration workshops.
• Assist teams with documenting operational workflows, system interactions, and data flows (e.g., SCADA systems, AMI).
• Gather and document business cases and requirements for Operational Technology-related initiatives by working with Business and IT teams.
• Assist with process mapping, gap analysis, and recommendations that align engineering needs with IT standards.
• Support Operational Technology projects by assisting with documentation and validation of system changes through testing.
• Assist in reviewing, updating, and maintaining the Operational Technology team's documentation, diagrams, and inventories related to OT assets and applications.
• Complies with established CoServ safety and operating rules, procedures, and guidelines, including reporting unsafe practices to a supervisor.
• Complies with established CoServ Information Security Handbook, policies, procedures, and guidelines, including reporting suspected information security incidents to Tech Support.

Secondary Position Responsibilities

• Attends required company training.
• Attends weekly department and monthly All IT meetings.
• Reviews safety material independently.
• Performs other duties and activities as directed.

Supervisory Responsibilities

• None

Position Requirements

Experience, Education and Certifications Required

• High School Diploma or G.E.D equivalency.
• Current or entering Junior or Senior in a qualified college or university, obtaining a Bachelor's degree in
• Engineering (Electrical, Mechanical, or Civil) OR
• Business Analytics, Management Information Systems, or Business Computer Information Systems.

Skills and Abilities Required

• Ability to collaborate closely with teammates, end users and other IT groups.
• Strong written and verbal communication skills.
• Proficiency using Microsoft Office software (Outlook, Word, Excel, PowerPoint, Teams, One Note).
• Strong organizational skills with ability to work on multiple tasks.
• Strong analytical, critical thinking, and problem-solving abilities.
• Fast learner who is flexible and adaptable to change.
• Strong attention to detail and accuracy.

Physical Requirements

• Operates office equipment such as a computer, telephone, copier, etc.
• Indoor, office environment.
• Ability to lift a minimum of 25 pounds.
• Ability to sit for long periods of time.
• Requires frequent sitting, standing, walking, bending, and reaching.
• Works extended hours as needed or directed.
• Ability to uses a computer for extensive periods of time.

Other Requirements

• Must have and maintain a valid Texas driver's license.
• Attend additional required continuing education training and workshops, as assigned.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.