Systems Integration Engineer

Systems Integration Engineer Patterson Dental Supply
• Denton, Texas, USA

Patterson isnt just a place to work its a partner that cares about your success.

One of the distinguishing marks of our company is the talented people who embrace the people‑first always advancing and results‑driven culture. Professional growth abounds in this motivating environment. We value the diverse talents and experiences our employees bring to Patterson and believe that they build a stronger and successful organization.

We are seeking a motivated and skilled Systems Integration Engineer who will be responsible for implementing, configuring, and supporting digital payment and transaction systems within a Pay Fac platform. This role is both technically skilled and customer‑focused, translating business needs into smooth integrations between software, hardware, and secure network environments. Responsibilities include coordinating client setups, testing, troubleshooting live environments, and ensuring continued operational performance.

• Lead the technical implementation and configuration of payment systems for new and existing business clients ensuring seamless integration with internal and third‑party applications, including point‑of‑sale integrations and gateway setups.
• Own technical end‑to‑end deployment of merchant environments, testing transactions, funding, and reporting functionality prior to go‑live.
• Analyze transaction logs, API calls, and gateway responses to diagnose issues in real time.
• Troubleshoot complex / tier 3 network connectivity and terminal issues both remotely and on‑site when necessary.
• Provide training and documentation to internal teams on proper system operation and maintenance.
• Contribute detailed records of configurations, integrations and versioning within CRM and technical systems.
• Collaborate with product and development teams to test enhancements, API updates, and new integration pathways.
• Monitor system performance of active integrations and proactively identify opportunities for optimization or automation.
• Follow compliance with PCI DSS, SOC 2, and other applicable data‑security standards.

• Bachelor's degree or equivalent education and/or experience.
• 5 years of related experience, including a minimum of 3 years in Fin Tech payment processing or POS integration support.

• Experience in payment facilitation (Pay Fac) or ISO environments.
• Experience installing, configuring, or supporting payment terminals, gateways, or point‑of‑sale software.
• Experience with integration testing, API key management, and terminal certification.
• Experience working with FIS, Elavon, Payrix, Stripe, or Fiserv platforms.

• Strong understanding of merchant transaction flows, funding timelines, and settlement reconciliation.
• Familiarity with REST APIs, webhooks, and secure network connections (SSL, VPN, tokenization).
• Excellent troubleshooting skills for hardware, software, and connectivity issues.
• Clear written and verbal communication skills with the ability to support both technical and non‑technical users.
• Proficiency in Zoho Desk, Zoho Projects, Postman, or comparable tools.
• Strong analytical and troubleshooting abilities across software, hardware, and network layers.
• Experience using service desk and project tracking software for documentation and task management.

• Communicate/Hearing Frequently
• Communicate/Talking Frequently
• Learn New Tasks or Concepts Frequently
• Make Timely Decisions in the Context of a Workflow Frequently
• Complete Tasks Independently Constantly
• Maintain Focus Constantly
• Remember Processes & Procedures Constantly
• Stationary Position (Seated) Constantly
• Vision Constantly
• Hand/Eye Coordination Occasionally
• Complete Tasks in a Noisy Environment Rarely
• Move/Traverse Rarely
• Repetitive Motions Rarely
• Hazards Occasionally

• 10% travel to customer sites as needed for troubleshooting.

• Full Medical, Dental, and Vision benefits and an integrated Wellness Program
• 401(k) Match Retirement Savings Plan
• Paid Time Off (PTO)
• Holiday Pay & Floating Holidays
• Volunteer Time Off (VTO)
• Educational Assistance Program
• Full Paid Parental and Adoption Leave
• Life Works (Employee Assistance Program)
• Patterson Perks Program

Potential compensation range: $96,500 - $128,700

Patterson provides equal employment opportunities to applicants and employees without regard to race, color, sex, gender identity, sexual orientation, religious practices and observances, national origin, pregnancy or childbirth, other related medical conditions, status as a protected veteran or spouse/family member of a protected veteran, or disability.

Key

Skills:

APIs, Jenkins, REST, Python, SOAP, Systems Engineering, Service‑Oriented Architecture, Java, XML, JSON, Scripting, SFTP

Employment Type: Full‑Time

Vacancy: 1

Monthly Salary: 96,