Financial Aid Counselor

Title: Financial Aid Counselor

Job Location: Denton

Salary: 40,000

FTE: 1.000000

Welcome to the University of North Texas System. The UNT System includes the University of North Texas in Denton and Frisco, the University of North Texas at Dallas and UNT Dallas College of Law, and University of North Texas Health at Fort Worth. We are the only university system based exclusively in the robust Dallas-Fort Worth region. We are growing with the North Texas region, employing more than 14,000 employees, educating a record 49,000+ students across our system, and awarding nearly 12,000 degrees each year.

We are one team comprised of individuals who are committed to excellence, curiosity and innovation. We are transforming lives and creating economic opportunity through education. We champion a people-first values-based culture where We Care about each other and those we serve. We believe that we are Better Together because we foster an environment of respect, belonging, and access for all. We demonstrate Courageous Integrity through setting exceptional standards and acting in the best interest of our communities.

We are encouraged to Be Curious about opportunities for learning, creating, discovering, and innovating, and are encouraged to learn from failure. Show Your Fire by joining our team and exhibiting your passion and pride in your work as part of our UNT System team.

Learn more about the UNT System and how we live our values System.edu.

The Financial Aid & Scholarships (FAS) Office is committed to helping students achieve their educational goals by providing effective and meaningful financial aid assistance. FAS is responsible for processing financial aid applications, administrating various financial aid programs, and providing financial aid counseling to students and their families.

Financial Aid Scholarships (FAS) department at the University of North Texas is seeking to hire a Financial Aid Counselor to join our Loan Team. This is professional work providing immediate and comprehensive service to customers relative to: federal, state and institutional regulatory requirements, awarding financial aid, calculating federal need analysis eligibility, performing detailed technical duties, conducting financial aid presentations, maintaining professional knowledge, performing special projects and providing intensive educational loan program data.

It is the responsibility of these individuals to promote and carry through the concept of first point of contact service with Financial Aid, Admissions, Registrar, Student Accounting, and other university personnel. Teams or work groups will utilize the Federal Student Aid Handbook to propose office policy, write training materials for all staff members, write procedural documentation, as well as to serve students.

This position is responsible for the coordination and day to day operations of multiple financial aid and scholarship processes within a team and provides expertise within these areas of specialization. Counselors may serve as team leaders for various aspects of the federal regulatory process and certain functional responsibilities within Financial Aid Scholarships.

• Associate's degree and two years of office administration experience; or any equivalent combination of education, training and experience.

• Proficiency in Microsoft Office.
• Ability to problem‑solve, multitask and organize in a fast‑paced collaborative environment.
• Ability to effectively communicate.

• Two years of experience within a Financial Aid Office.
• Knowledge of University policies and procedures related to functional area.
• Knowledge of Federal and State rules and regulations related to functional area.
• Ability to learn and rapidly assimilate to a new office environment.
• Customer service experience in multiple settings.
• Ability to develop and maintain effective working relationships.
• Ability to problem‑solve and make decisions.
• Skill in composing routine letters and preparing reports.
• Skill in recording and compiling material for reports.
• Ability to work…