Financial Aid Counselor

Title:

Financial Aid Counselor

Employee Classification:
Financial Aid Counselor

Campus:
University of North Texas

Division: UNT-Enrollment Management

Sub Division-Department: UNT-Financial Aid & Schol-Gen

Department: UNT-Financial Aid-164860

Job Location:

Denton

Salary: 40000.08

FTE: 1.000000

Retirement Eligibility: TRS Eligible

About Us - Values Overview

Welcome to the University of North Texas System. The UNT System includes the University of North Texas in Denton and Frisco, the University of North Texas at Dallas and UNT Dallas College of Law, and University of North Texas Health at Fort Worth. We are the only university system based exclusively in the robust Dallas-Fort Worth region. We are growing with the North Texas region, employing more than 14,000 employees, educating a record 49,000+ students across our system, and awarding nearly 12,000 degrees each year.

We are one team comprised of individuals who are committed to excellence, curiosity and innovation. We are transforming lives and creating economic opportunity through education. We champion a people-first values-based culture where We Care about each other and those we serve. We believe that we are Better Together because we foster an environment of respect, belonging, and access for all. We demonstrate Courageous Integrity through setting exceptional standards and acting in the best interest of our communities.

We are encouraged to Be Curious about opportunities for learning, creating, discovering, and innovating, and are encouraged to learn from failure. Show Your Fire by joining our team and exhibiting your passion and pride in your work as part of our UNT System team.

Learn more about the UNT System and how we live our values System.edu.

Department Summary

The Financial Aid & Scholarships (FAS) Office is committed to helping students achieve their educational goals by providing effective and meaningful financial aid assistance. FAS is responsible for processing financial aid applications, administrating various financial aid programs, and providing financial aid counseling to students and their families.

Position Overview

Financial Aid & Scholarships (FAS) at the University of North Texas is seeking a Financial Aid Counselor to join our Loan Team. This position involves providing professional, comprehensive support to students and families regarding federal, state, and institutional financial aid programs. Responsibilities include awarding financial aid, calculating federal need analysis eligibility, performing detailed technical tasks, conducting financial aid presentations, maintaining up to date regulatory knowledge, completing special projects, and supporting educational loan program operations.

The Financial Aid Counselor plays an essential role in advancing a first point of contact service model by collaborating with Financial Aid, Admissions, the Registrar, Student Accounting, and other university departments. Team members utilize the Federal Student Aid Handbook to recommend office policies, develop training materials, and create procedural documentation to ensure accurate and consistent service to students.

Additionally, Counselors may serve as team leaders for components of the federal regulatory process or other specialized functional responsibilities within FAS. This role requires strong technical skills, sound judgment, and the ability to work effectively in a team-oriented environment.

Minimum Qualifications

Associate's degree and two years of office administration experience; or any equivalent combination of education, training and experience.

Knowledge,

Skills and Abilities

Proficiency in Microsoft Office. Ability to problem solve, multitask and organize in a fastpaced collaborative environment. Ability to effectively communicate.

Preferred Qualifications

Two years of experience within a financial aid office.

Knowledge of university policies and procedures related to functional area (or ability to rapidly assimilate).Knowledge of federal and state rules and regulations related to functional area (or ability to rapidly assimilate).Working knowledge of the federal regulations that govern the Return to Title IV calculations.

Customer service experience in multiple settings.

Ability to develop and maintain effective working relationships.

The physical ability to sit at a computer for long periods of time.

Ability to problem solve and make decisions.

Skill in composing routine letters and preparing reports.

Skill in recording and compiling material for reports.

Ability to work independently.

Excel and data analysis experience.

Strong public speaking skills.

Required License/Registration/Certifications

As a condition of hire and continued employment, must be in good standing on all federal student loans and must grant permission for the office to access the National Student Loan Data System (NSLDS) to verify such standing.

Job Duties

* Counsel and educate students and families regarding federal, state and institutional policies, procedures and regulations. Route…