Venue Representative - Denton
Listed on 2026-02-27
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Customer Service/HelpDesk
Customer Service Rep, Event Manager / Planner -
Entertainment & Gaming
Customer Service Rep, Event Manager / Planner
This is a US based position and the successful applicant will be hired into WORLDS® (Poseidon's US-based partner company).
All offers of employment with WORLDS® are contingent upon clear results of a thorough background check.
Join the WORLDS® Team – On‑Site Event RepresentativeAre you an energetic, tech‑savvy professional with outstanding communication and customer service skills? We're looking for responsible and outgoing individuals to represent WORLDS® at our immersive, cinematic projection shows. This part‑time role requires reliability, strong leadership, and the ability to create a smooth and enjoyable guest experience.
About WORLDS® ShowsWORLDS® produces fully immersive cinematic music and art projection shows for planetariums and giant‑screen theaters. Our mission is to relieve stress, evoke joy, and create a truly mesmerizing experience for our audiences.
For more information about ASTRONOMICA in Denton, visit (Use the "Apply for this Job" box below)./astronomica
360/denton.
- Event Setup & Breakdown: Set up and take down signage, check‑in tables, and merchandise displays, charge devices.
- Guest
Experience:
Greet and check in guests, answer questions, and ensure a seamless audience experience. - Merchandise Management: Facilitate sales, track inventory as needed, report issues, request additional assets and merch as necessary.
- Event Oversight: Monitor the event flow and quickly resolve any on‑site issues.
- Communication & Reporting: Maintain timely communication with the Venue Operations team and venue staff, relay concerns, and provide feedback for improvement.
- A strong communicator who can confidently engage with guests and venue staff.
- Tech‑savvy and comfortable using iPhone apps, including Whats App.
- Reliable, punctual, and detail‑oriented with excellent judgment.
- A proactive problem solver who stays calm under pressure.
- A team player with leadership skills, able to direct on‑site venue staff when necessary.
Primarily Weekends with shifts being either 4:30 pm–9:45 pm or 1:00 pm–9:45 pm (with a 1 hour break built in)
- Initial scheduled dates:
- 2/28/2026 Saturday
- 3/14/2026 Saturday
- 3/28/2026 Saturday
- 4/11/2026 Saturday
- 4/25/2026 Saturday
- 5/9/2026 Saturday
- 5/30/2026 Saturday
- Additional dates will be assigned based on ticket sales and venue scheduling. Days and shift times may vary.
- Please apply ONLY if you are available for the schedule listed above.
UNT Sky Theater Planetarium, Environmental Sciences Building Room 150, 1704 W. Mulberry St., Denton, USA 76201
Requirements- Minimum 2 years of customer service or event experience (hospitality, retail, or similar roles preferred).
- Strong verbal communication and interpersonal skills.
- Ability to take initiative and work independently.
- Comfortable working in a fast‑paced, high‑energy environment.
- Reliable transportation to and from the venue.
Success in this role will be measured by your ability to deliver a smooth, engaging guest experience and uphold the high standards of WORLDS shows. You'll know you're thriving when:
- Guest Satisfaction: Audiences consistently report positive experiences and smooth check‑ins.
- Operational Accuracy: Setup, check‑in, and breakdown follow all company procedures, with no missed steps.
- Communication Quality: Timely, clear updates are shared with the Venue Operations team before, during, and after events.
- Merchandise Management: Inventory is tracked accurately and sales are reported promptly.
- Reliability: You arrive on time, fully prepared, and consistently ready to represent the WORLDS brand with professionalism.
- Problem Solving: On‑site challenges are handled calmly, with quick and effective resolutions.
If you are looking for a fun, interactive job where you can engage with people and be part of a unique immersive experience, we'd love to hear from you.
More about our values- Respect and consideration for other team‑members and our audience.
- Ethics – while we push the boundaries of the tech, we always act with honesty and integrity.
- A collaborative outlook and attitude.
- Ownership of mistakes, and the ability to turn them into learning opportunities. We don't do guilt.
- Open,…
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