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Customer Service Rep Bilingual HelpDesk/Support Customer Success Mgr./ CSM

Unemployment Benefits Customer Support Rep – Fort Worth

Job in Denton, Denton County, Texas, 76205, USA
Listing for: Texas
Full Time position
Listed on 2026-01-13
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Bilingual, HelpDesk/Support, Customer Success Mgr./ CSM
Salary/Wage Range or Industry Benchmark: 60000 USD Yearly USD 60000.00 YEAR
Job Description & How to Apply Below
A state workforce agency in Fort Worth seeks a Customer Services Representative II to provide exemplary customer service regarding unemployment benefits. This position requires six months of customer service experience and strong communication skills. Responsibilities include processing claims, responding to inquiries, and ensuring a positive customer experience. The role offers competitive salary and emphasizes work-life balance in a family-friendly environment.
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