Office Support Assistant

Title: Office Support Assistant

Employee Classification: Office Support Assistant

Campus: University of North Texas

Division: UNT-VP Finance & Admin

Sub Division-Department: UNT-Parking & Transportation

Department: UNT-Parking Services-152510

Job Location: Denton

Salary: 31200.00

FTE: 1.000000

Retirement Eligibility: TRS Eligible

Welcome to the University of North Texas System. The UNT System includes the University of North Texas in Denton and Frisco, the University of North Texas at Dallas and UNT Dallas College of Law, and University of North Texas Health at Fort Worth. We are the only university system based exclusively in the robust Dallas-Fort Worth region. We are growing with the North Texas region, employing more than 14,000 employees, educating a record 49,000+ students across our system, and awarding nearly 12,000 degrees each year.

We are one team comprised of individuals who are committed to excellence, curiosity and innovation. We are transforming lives and creating economic opportunity through education. We champion a people-first values-based culture where We Care about each other and those we serve. We believe that we are Better Together because we foster an environment of respect, belonging, and access for all. We demonstrate Courageous Integrity through setting exceptional standards and acting in the best interest of our communities.

We are encouraged to Be Curious about opportunities for learning, creating, discovering, and innovating, and are encouraged to learn from failure. Show Your Fire by joining our team and exhibiting your passion and pride in your work as part of our UNT System team.

Learn more about the UNT System and how we live our values System.edu.

UNT Transportation Services

The purpose of this position is to assist customers at the front counter with questions regarding parking on campus and purchasing permits.

High school diploma.

Strong customer service skills. Knowledge of Microsoft Office. Ability to work under pressure, to adjust to constant changes, to handle multiple tasks, and to coordinate the work of others. Ability to keep records, to assemble and organize data, and to prepare and submit reports in acceptable formats. Ability to conceptualize, plan and organize assignments and tasks. Ability to work on confidential tasks utilizing judgment, tact, and resourcefulness.

Skill in developing and maintaining good working relationships. Knowledge of policies, practices, procedures and terminology of assigned function.

The preferred candidate will possess the following additional qualifications:
Excellent customer service skills through both written and verbal communications. Previous cash handling experience. Self-motivated. Willing to go above and beyond what is expected to ensure end experience for customer is satisfactory.

• Demonstrates honesty, fairness, ethical conduct, and responsibility for actions.
• Balances financial transactions with computer records to ensure accuracy and secures all monies when leaving workstation.
• Data is entered in a meticulous yet efficient fashion.
• Demonstrates a courteous, friendly, and helpful attitude when dealing with students, the public, departments, and other UNT employees.
• Takes direction from supervisor, accepts constructive criticism, and demonstrates a willingness to address performance issues.
• Informs supervisor of issues, problems, and concerns in a timely fashion and appropriate manner.
• Exercises appropriate discretion in resolving problems, complaints, and performance issues.
• Has an understanding of peak work periods and demonstrates responsibility by regular attendance.
• Manages time well and completes assigned projects within established guidelines.
• Has a good working knowledge of UNT, its parking rules regulations, and its parking lots and street locations to allow for accurate dissemination of information.

Communicating with others to exchange information. Lifting and Moving objects up to 20 pounds. Repeating…