Social Media Content Moderator

Join to apply for the Social Media Content Moderator role at Gear Inc.

Gear Inc is an American‑owned and operated outsourcing company based in Southeast Asia. We specialize in image moderation, social media management, IT consulting, application development, game development, and outsourcing services, with a focus on moderating online user‑generated content.

• Review all user‑generated content on the platform, including text, images, videos, and comments.
• Assess whether content adheres to community guidelines, make judgment calls, and remove any material that violates the standards.
• Ensure content safety for short‑video products in compliance with legal standards.
• Act swiftly to identify and remove inappropriate content before it can cause damage.
• Handle inappropriate content reports and apply company policy.
• Coordinate with supervisors to address violations and update operational standards.
• Perform audits of content received for sharing on social media uploads.
• Review online videos, complaints, and legal notices received from end customers regarding incorrect decisions on copyright work materials.
• Update content on popular social media platforms.
• Manage exposure to potentially harmful or sensitive content during each shift, using self‑management skills in a fast‑paced industry environment.

• Attractive basic salary
• Allowances for attendance, transportation, overtime, and public holidays
• Mental health care service (on‑site psychologist and mental health application)
• BPJS Kesehatan and BPJS Ketenagakerjaan coverage
• Private health insurance
• Monthly internal events
• Paid leave
• Clear career path

• Enjoys spending time watching social media feeds (advantage)
• Capable of withstanding potentially sensitive content
• English communication skill (B2 level) and good verbal communication
• Experience in content moderation or BPO work is a plus
• Fresh graduates from all majors (minimum D3) are welcome
• Able to start working immediately
• Willing to work on weekends, public holidays, and shifting schedules including night shifts
• Willing to be placed in Denpasar, Bali (Full WFO)

• International, fun, and professional environment with experienced foreign experts
• Free drinks (coffee, mineral water, etc.)
• Training and career development opportunities
• Sports activities and a game room

Working

Location:

Imam Bonjol No 502, West Denpasar, Bali