Clinic CMA​/LPN

Under direct supervision, assists in carrying out the phases of the nursing process as appropriately delegated by the Registered Nurse/Provider. Provides nursing care to assigned patients by utilizing the nursing process and meeting the established standards within the clinic. Is accountable for assigned patients, demonstrates understanding of nursing and its issues and is an advocate for patient/families and nursing.

• Demonstrates the knowledge and skills necessary to provide service/care appropriate to the age of the patients served.
• Maintains a working knowledge of applicable Federal, State and local laws and regulations, the employment handbook, as well as other policies and procedures.
• Utilizing the nursing process assists the registered nurse/provider in providing patient care.
• Demonstrates ability to identify physical, psychological, social and spiritual needs of the patient and appropriately reports to the registered nurse/provider.
• Promotes and maintains a safe and calm environment for complex patients by ensuring appropriate supplies, equipment, and necessary services.
• Identifies actual and potential risk to patients and/or families and initiates appropriate action to minimize risk.
• Administers medications and treatments/procedures as directed, and as appropriate for the patient’s medical care, in collaboration with the multi disciplinary team.
• Utilizes internal and community resources in planning care and initiating referrals.
• Initiates appropriate patient/family education following assessment of learning and discharge needs.
• Documents nursing intervention and patient/family response accurately, legibly, and in compliance with clinic policies.
• Appropriately delegates tasks/procedures to other team members who are prepared/qualified to perform.
• Demonstrates the skill level requirement for a Licensed Practical Nurse as evidenced by competent performance and completion of the skills checklist.
• Contributes to the learning experience of students and staff.
• Uses effective communication principles to coordinate care with other health care providers.
• Actively participates in clinic meetings, committees, conferences, and in-services.
• Recognizes and communicates issues/occurrences utilizing established lines of authority, and assists in identifying ways to resolve variances or unacceptable outcomes.
• Maintains confidentiality of information pertaining to clients, physicians, employees, and business.
• Is knowledgeable of and actively participates in improving patient safety and reducing risk to patients. Complies with Safety and Infection Control & Procedure.
• Demonstrates general working knowledge of computers and department specific software (i.e. word, excel, internet, etc.)
• Performs other duties and responsibilities as assigned.
• Demonstrates values and behaviors according to Values Statement.

Strives to exceed the needs and expectations of every patient, guest and co-worker.

• Makes all patients, guests and employees feel welcome and accepted, speaks with everyone encountered, utilizes good eye contact along with a smile.
• Introduces self to others and uses their names whenever possible.
• Is positive and affirming to others.
• Offers assistance to personally escort patients and guests to their destinations and introduces them to a contact person, regardless of whose department it is.
• Speaks highly of organization and co-workers to others, including patients.
• Takes ownership of negative situations to turn them into positive experiences.
• Does whatever is necessary to avoid ignoring, insulting or offending others and does not argue with, is not rude or condescending with any patient or guest.
• Treats patients, guests and co-workers in the way he/she would like to be treated.
• Keeps personal issues separate from professional responsibilities.
• Offers suggestions for areas of improvement and assumes responsibility for continually improving performance.
• Seeks ways to conserve or more effectively use supplies, materials and labor hours.
• Maintains a safe environment and observes good safety practices.
• Demonstrates appropriate and professional phone, electronic and other communication etiquette.
• Respects the organization’s and each individual’s rights of privacy, confidentiality and security.

• Licensed Practical Nurse
• Registered Nurse

Equal Opportunity Employer
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