Relationship Banker ; Demopolis Branch
Listed on 2026-01-12
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Customer Service/HelpDesk
Bank Customer Service, Bilingual -
Finance & Banking
Bank Customer Service
Relationship Banker I (Demopolis Branch)
Join Regions Bank’s team as a Relationship Banker I in the Demopolis branch. The role focuses on delivering exceptional customer service, managing teller transactions, and promoting financial solutions.
Job DescriptionThe Relationship Banker I is responsible for providing an outstanding customer experience both at the cash line and over the phone, while contributing to the financial wellness of our customers.
Primary Responsibilities- Provide consistent, optimal customer experience on the cash line and handle teller transactions (deposits, withdrawals, payments, etc.)
- Answer customer inquiries about products, services, and basic servicing requests (cards, PINs, checks, etc.)
- Develop and maintain relationships with customers, staying informed about their banking needs
- Educate customers on standard consumer products and digital solutions (mobile, online, ATM)
- Assist branch teammates with basic tasks to resolve customer issues
- Refer customers to specialized internal teams when more complex needs arise
- Follow all bank processes, laws, and regulations; support branch goals and customer outcomes
- Make outbound calls using lead lists to educate customers on new technology and support financial goals
- High School diploma or GED
- Availability to work Saturdays as needed
- Cash handling and teller transaction skills
- Effective communication in person, by phone, and electronically
- Frequent computer use (typing, monitoring)
- Ability to walk, stand for extended periods, and lift up to 20 pounds
- One year of banking, cash‑handling, or customer service experience
- Adherence to policies, procedures, and guidelines
- Support customers with digital banking offerings
- Handle multiple priorities simultaneously
- Manage large sums of cash
- Strong customer focus and relationship‑building skills
Full time
Compensation DetailsPay ranges are job specific; the target information for the region is $35,640.99 USD (minimum) and $42,192.00 USD (median). Eligible for incentive pay under a formulaic incentive plan.
Benefits- Paid vacation/sick time
- 401(k) with company match
- Medical, dental and vision benefits
- Disability benefits
- Health Savings Account
- Flexible Spending Account
- Life insurance
- Parental leave
- Employee Assistance Program
- Associate Volunteer Program
Demopolis, Alabama
Equal Opportunity EmployerRegions is an Equal Opportunity Employer, including disabled and veterans. All qualified applicants are encouraged to apply.
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