Receptionist, Administrative​/Clerical

The Front Desk Receptionist serves as the first point of contact for residents, families, visitors, and staff. This role is essential in creating a welcoming and professional environment while managing administrative tasks that support the smooth operation of the facility.

• Greet and assist residents, visitors, and vendors in a courteous and professional manner.
• Answer and direct incoming phone calls promptly and accurately. Maintain visitor logs and ensure compliance with facility security and infection control protocols. Manage incoming and outgoing mail and deliveries.
• Schedule appointments and coordinate meeting spaces as needed.
• Assist with clerical duties such as filing, scanning, and data entry. Maintain a clean and organized reception area.
• Support other departments with administrative tasks as requested.
• Uphold confidentiality and HIPAA compliance at all times.

• High school diploma or equivalent required.
• Previous experience in a healthcare or long-term care setting preferred.
• Excellent verbal and written communication skills.
• Strong organizational and multitasking abilities.
• Proficient in Microsoft Office and basic computer skills.
• Compassionate and professional demeanor, especially when interacting with elderly residents and their families.

• Fast-paced environment with frequent interaction with residents and staff.
• May require occasional evening or weekend shifts.
• Must be able to sit, stand, and walk for extended periods.