Quality Manager

Manages the activities of the quality control team to ensure that the work product meets the standards as set forth in the contracts and other specification documents.

• Develops, implements and maintains project-specific quality control programs and processes to meet or exceed quality goals, expectations and plans.
• Oversees quality testing and inspections; evaluates engineering, procurement, and construction activities through reviews, audits, assessments, and inspections to minimize risk and to assess effectiveness of quality control programs.
• Identifies quality‑related project training needs, develops materials, and oversees training.
• Meets with project teams, clients and suppliers to coordinate and support project initiatives and goals.
• Provides certification of compliance of construction and materials with design plans and specifications; oversees the submittal of final certification documents.
• Conducts periodic site visits to review field QC effectiveness.
• Interacts with other quality professionals as well as management team members on all quality issues; effectively identifies and resolves issues.
• Oversees discrepancy reports, determines dispositions, tracks resolution progress and verifies completion prior to project closure.
• Directs the removal and replacement of non-conforming work and ceases production that is not in compliance with contract standards.
• Reviews, analyzes, and evaluates contractor and supplier activities, products, and reports for adherence to quality procedures and standards, project specifications, and applicable codes.
• Identifies gaps and potential changes in quality standards that affect project operations.

• Reviews and reports on the impact of new or revised regulatory requirements on the project quality program/plan.
• Develops and analyzes metrics to measure effectiveness of quality control programs, and reports results.
• Hires, trains, and manages performance of staff.
• Handles quality-related recordkeeping and reporting.
• Performs other duties and responsibilities as assigned.

• Postsecondary education in a related field or equivalent education. Bachelor’s in Engineering preferred.
• A minimum of 10 years of experience in construction quality programs.
• Railroad experience preferred but not required.
• Knowledge of construction contracts, plans, specifications and applicable codes.
• Experience with quality program implementation, measurement, and reporting.
• Experience with effectively identifying and resolving quality-related issues.
• Exhibits strong management skills and has the ability to lead and motivate employees.
• Ability to meet deadlines.
• Strong verbal and written communication skills and training skills.
• Effective client relations, influencing skills and organizational skills.
• Proficiency with Microsoft Office suite.

• Works outdoors at construction sites and as well as indoors.
• Frequently stands, walks, climbs, balances, stoops, and crouches while negotiating work areas under construction.
• Sits, reads, writes and uses a keyboard.
• May be exposed to harsh weather conditions including very hot and very cold weather.
• May be exposed to loud noise.

This job description is not intended to represent a complete, comprehensive list of all duties and responsibilities that may be required in this position. There may be unplanned activities and other duties as assigned.