Sales Associate

Why J.McLaughlin?

J.McLaughlin was founded in 1977 by brothers Kevin and Jay McLaughlin with a mission to create an American Sportswear brand that offers two key components: classic clothing with current relevance and a retail environment that feels like a neighborhood. The brand has always been more about style than fashion—straightforward, unpretentious, and devoid of the superfluous. Our clothing is rooted in the tradition of sport, work, and play, and we are proud of over 150 retail locations, each uniquely designed to reflect the town’s color, character, and architecture.

This attention to detail extends to exemplary customer service and local philanthropic engagement.

J.McLaughlin is a specialty American Sportswear and Accessories brand headquartered in New York. The company is known for its "local and loyal" reputation, building meaningful relationships within each community and providing customers with highly personalized service. We are a growing company focused on a culture of kindness, cultivating an exceptional atmosphere in which to work and shop.

We are looking for a highly motivated, results‑driven Sales Associate for our retail store. The ideal candidate is sales‑driven, leads by example, and builds impactful relationships as a brand ambassador. Sales Associates are experts in taking care of clients, selling, and creating a unique shopping experience with new and existing customers.

• Act as the Brand Ambassador by embracing the company culture to develop and cultivate strong relationships with clients and our communities.
• Provide exemplary client service to create a customer‑centric, friendly retail environment that fosters loyalty within our communities.
• Drive sales by demonstrating extensive product knowledge and the ability to make appropriate suggestions to the client.
• Utilize clienteling tools and outreach techniques to inform customers of upcoming events and when new product arrives.

What we are looking for

• High School Diploma or GED required.
• Previous retail or customer service experience preferred.
• Team player with strong communication and interpersonal skills.
• Proven track record achieving sales goals and takes accountability for results.
• Positive and self‑motivated to win every customer.
• Consistently demonstrate accountability, reliability, and professionalism.
• High energy and results‑driven.
• Adapts positively to change and has strong problem‑solving skills.
• Ability to multi‑task, while keeping the customer the top priority.
• Able to work various shifts, including weekends and holidays.
• Comfortable standing for long periods of time; must be able to lift up to 30 pounds.

J.McLaughlin is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.