Payroll and Benefits Analyst

Vertical Bridge is the nation's largest private owner and operator of communications infrastructure and locations, providing build‑to‑suit and colocation solutions to the wireless industry. Founded in 2014, the company is headquartered in Delray Beach, Florida. In 2020, Vertical Bridge became the first tower company in the world to achieve the Carbon Neutral® company certified status and has been recertified every year since.

The Payroll and Benefits Analyst is a customer‑centric role responsible for the administration of payroll, benefits, and retirement programs. Ensuring accuracy, compliance and a positive team member experience. This position also leverages data and analytics to identify trends, improve processes, and enhance the overall effectiveness of Vertical Bridge’s total rewards programs, contributing to a great work culture.

• Process and validate bi‑weekly payroll for hourly and salaried employees, ensuring accuracy, timeliness, and compliance
• Review and reconcile commission payments, bonuses, and other variable pay components
• Audit payroll data regularly to ensure proper tax with holdings, earnings, and deductions
• Maintain payroll, reports, and documentation in accordance with company and regulatory requirements
• Complete all post‑payroll items including benefit uploads and account reconciliation, Finance deliverables and requests

• Support the day‑to‑day administration of medical, dental, vision, life, disability, and other health and welfare benefits
• Ensure the accuracy of all benefits enrollments in the HRIS to provide accurate carrier eligibility information
• Process and administer all leave‑of‑absence requests and disability paperwork
• Reconcile and process monthly invoices
• Assist with 401(k) plan administration, including contribution audits, eligibility tracking, compliance activities, and employee inquiries
• Assist with open enrollment activities, employee communications, and system updates
• Serve as a resource to employees regarding benefits eligibility, coverage, and qualifying events

• Use data and analytics to identify trends, recommend process improvements, and enhance program effectiveness
• Produce regular and ad‑hoc reports on payroll, benefits utilization, turnover, headcount, and other reports
• Support audits, including payroll, 401(k) compliance testing, and ACA reporting
• Ensure compliance with all applicable laws, including FLSA, ERISA, ACA, HIPAA, COBRA, and IRS regulations

• Provide exceptional customer service to team members and third party resources, responding quickly and accurately to inquiries
• Support onboarding and offboarding processes related to payroll and benefits
• Provide operational support for charitable initiatives, including assistance with monthly meetings, events, check processing, and financial documentation
• Maintain all company information in the strictest confidence. Adhere to internal confidentiality guidelines
• Help maintain a consistent, positive employee experience aligned with Vertical Bridge’s culture and core values

These job functions are representative of tasks accomplished by incumbents. The list is not exhaustive; incumbents perform other job-related tasks.

None

Position will work directly from the corporate office with minimum travel. Required to attend department and company meetings.

• Four‑year degree in Human Resources, Business Administration, Accounting, or related field preferred
• 3–5 years of experience in payroll, benefits (including retirement plan regulations), or HR operations; multi‑state payroll experience is required
• Proficient with HRIS and payroll systems – Paycom preferred
• SHRM Certified Professional (PHR) preferred
• Proficient in Microsoft Office Suite, with advanced skills in Excel
• Strong analytical skills with the ability to interpret data, identify trends, and recommend solutions
• Demonstrated mastery balancing multiple tasks, highly organized and attention to detail required
• Strong customer service mindset with excellent communication skills

Vertical Bridge is committed to a policy of equal employment and will not discriminate against an applicant or employee. Vertical Bridge is an Equal Employment Opportunity Employer M/F/D/V