Business Development​/Clinical Outreach Professional

Location: Remote - Florida

Employment Type: Full-Time

Reports To: Director of Business Development / Program Director

The Business Development/Clinical Outreach Professional serves as the primary relationship-builder and referral development representative for our Child and Adolescent Partial Hospitalization Program (PHP). This role is responsible for developing, managing, and growing referral relationships with schools, therapists, hospitals, pediatric practices, and community organizations to ensure appropriate and timely access to care for children and adolescents in need of intensive mental health services.

The ideal candidate is passionate about youth mental health, highly organized, relationship-driven, and knowledgeable about behavioral healthcare systems.

Build And Maintain Strong Referral Relationships With

• School districts, counselors, and special education teams
• Outpatient therapists, psychologists, and psychiatrists
• Hospitals, ERs, and inpatient psychiatric units
• Pediatricians, primary care providers, and community agencies
• Educate referral sources on PHP services, admission criteria, and clinical programming
• Serve as a trusted point of contact for referral questions and coordination

• Conduct in-person and virtual presentations to schools and community partners
• Attend community events, resource fairs, and professional meetings
• Represent the program professionally within the community
• Collaborate with leadership on outreach strategies and growth initiatives

• Coordinate closely with admissions and clinical teams to facilitate referrals
• Ensure smooth communication from initial referrals through admission
• Follow up with referral sources regarding outcomes and next steps

• Track referral activity, contacts, and outreach efforts in CRM systems
• Provide regular reports on referral trends, pipeline activity, and outreach outcomes
• Identify opportunities for new partnerships and service expansion

• Bachelor’s degree in healthcare, social work, psychology, marketing, or related field
• Minimum 2 years of experience in behavioral health outreach, business development, or community relations
• Knowledge of child and adolescent mental health services (PHP, IOP, RTC, inpatient preferred)
• Strong interpersonal, communication, and presentation skills
• Ability to work independently and manage multiple relationships
• Valid driver’s license and willingness to travel locally

• Experience working with schools or school-based mental health systems
• Familiarity with insurance plans, managed care, and authorization processes
• CRM or referral tracking experience
• Master’s degree in a related field

• Relationship-focused and mission-driven
• Professional, empathetic, and clinically appropriate communication
• Strong organizational and follow-up skills
• Comfortable presenting to groups and professionals
• Results-oriented with a collaborative mindset

• Competitive salary and benefits package
• Mileage reimbursement and travel support
• Supportive, mission-driven team environment
• Opportunity to make a meaningful impact on youth mental health
• Growth and advancement opportunities