Community Service Officer

Overview

EEO Statement
The City of Delray Beach does not discriminate on the basis of race, color, national origin, sex, religion, age or disability, marital status, family status or sexual orientation in employment or the provision of services.

Non-Smoking
The City of Delray Beach is a Non-Tobacco Workplace. The City will not consider applicants who have used tobacco or nicotine products for a period of at least three months prior to application for employment. The definition of "tobacco or nicotine products" includes but is not limited to, cigarettes, cigars, chewing tobacco, pipes, snuff, e-cigarettes and nicotine patches or gum.

Job Description
Veterans' Preference Applies
The City of Delray Beach does not discriminate on the basis of race, color, national origin, sex, religion, age or disability, marital status, family status or sexual orientation in employment or the provision of services.

The following duties are normal for this position. The omission of specific statements of duties does not exclude them from the classification if the work is similar, related, or a logical assignment for this classification. Other duties may be required and assigned.

• Respond to and prepare written reports for motor vehicle crashes and delayed crimes.
• Enforce parking and non-criminal traffic laws. Patrol specified areas.
• Respond to and address traffic complaints and/or direct traffic as needed.
• Perform school crossing guard duties.
• Incorporate community policing philosophies in daily interaction with the community.
• Fosters positive employee relations and employee morale on a City-wide basis.

• High school graduation or possession of an acceptable equivalency diploma.
• Some experience in public contact work.
• Must possess a valid Driver's License with a good driving record and /or obtain a Florida Driver's License upon hire, if applicable.
• Must successfully complete all background checks including; oral board interview, polygraph examination, psychological exam, credit check, background investigation, pre-employment physical and drug screening.

Must successfully pass the Test of Adult Basic Ability (T.A.B.E.) test from acceptable Criminal Justice Academy and achieve a score of 10.0 on the reading, language, spelling and math portion of the test, within thirty (30) days of application date.

Must attain the following certifications upon hire;

• Police Service Aide Academy,
• School Crossing Guard certification (DOT standards);
• First Aid and CPR certification;
• FCIC/NCIC (limited access) certification.

Knowledge of the City's policies, procedures, and practices and the operations of the police department. Knowledge of codes and ordinances to be enforced. Knowledge of accident investigations and traffic enforcement. Ability to react quickly and calmly in emergencies. Demonstrated ability to effectively utilize a personal computer and office software such as Microsoft Word, Microsoft Excel, and Microsoft Outlook. Ability to enter and retrieve data accurately using the City's mainframe system or other required application.

Ability to work independently and to adhere to established policies and procedures. Ability to establish and maintain effective working relationships with employees and the general public. Ability to communicate effectively in oral and written form. Ability to manage and prioritize routine, specialized and complex assignments and problems utilizing knowledge acquired through prior education, training, and experience. Ability to adapt to an evolving and continually improving environment.

Punctuality and regular attendance are essential functions of this position. The position requires working mandatory shift hours including days, late evenings, holidays, weekends, unscheduled overtime as needed and emergency preparedness situations. Personnel are not subject to call-outs.

The abilities expected of all employees include being able to respond to supervision, guidance and direction of superiors in a positive, receptive manner and in accordance with stated policies, be appropriately groomed and attired so as to present a professional image in accordance with the organization's…