Director of Operations Multi-Specialty Dental Practice

Director of Operations Multi-Specialty Dental Practice

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Overview
:
We are seeking an experienced Director of Operations to oversee the daily operations and strategic growth of Advanced Dentistry of South Florida
, one of Delray Beach’s premier, technology-driven, upscale dental practices.

Location: Village Professional, 15340 Jog Rd STE 100, Delray Beach, FL 33446
Reports to: Partner Doctors

Our team of general dentists, specialists, and hygienists work together to provide comprehensive care, offering services in:

• General & Cosmetic Dentistry
• Endodontics
• Oral & Maxillofacial Surgery
• Periodontics & Implant Dentistry
• Invisalign & Advanced Orthodontic Solutions
• Sedation Dentistry
• Emergency Dental Services

Key Responsibilities

Operational Leadership

• Oversee day-to-day operations including scheduling, patient flow, billing, and insurance coordination.
• Manage HR functions: hiring, credentialing, compliance, staff training, and performance management.
• Support and coordinate across general dentistry, cosmetic dentistry, endodontics, oral surgery, periodontics, and hygiene.
• Lead technology adoption to streamline workflows and improve patient care.

Patient Experience

• Ensure five-star patient experiences across all services — from emergency visits to cosmetic enhancements.
• Monitor and improve scheduling systems, call performance, and reappointment processes.
• Oversee online reviews, reputation management, and patient engagement initiatives.

Financial & Compliance

• Track budgets, KPIs, and financial performance; implement strategies to meet growth and collection targets.
• Ensure compliance with HIPAA, OSHA, and state/federal regulations.
• Oversee insurance processing, billing accuracy, and collections.

Marketing & Community Engagement

• Lead community outreach and marketing initiatives, building relationships with local organizations, businesses, and referral partners.
• Oversee promotional products, sponsor ships, and practice branding campaigns.
• Manage social media presence, digital marketing platforms, and internal patient engagement programs.

Qualifications

• 8–10 years of leadership experience in healthcare/dental operations.
• Proven track record managing high-volume practices with multiple providers.
• Strong financial and business acumen.
• Marketing and community engagement experience preferred.
• Excellent leadership, organizational, and communication skills.
• Proficiency with practice management software and Microsoft Office Suite.

What We Offer

• Competitive salary with performance bonuses.
• Health, dental, and vision insurance.
• 401(k)
• Paid time off and holidays.
• The opportunity to lead in a prestigious, innovative practice serving South Florida since 1982.