Senior Manager Chapter Development

Job Title:

Senior Manager Chapter Development

Job Location
- India, Remote

EC-Council is the world's largest cyber security technical certification body. We operate in 145 countries globally and we are the owner and developer of various world-famous cyber security programs. We are proud to have trained and certified over 400,000 information security professionals globally that have influenced the cyber security mindset of countless organizations worldwide.

www.eccouncil.org

Role Overview
The Senior Manager – Chapter Development is responsible for identifying, launching, and supporting new professional chapters globally, and ensuring that established chapters remain active, engaged, and aligned with organizational standards.
This role focuses on chapter formation, onboarding, and ongoing support, working closely with volunteer chapter leaders and internal teams to build a sustainable and well-governed chapter network.

Key Responsibilities

Chapter Formation & Expansion
Identify potential regions and communities suitable for new chapter development.
Engage with prospective chapter founders and guide them through the  application, planning, and onboarding process .
Coordinate documentation and approvals required for chapter establishment.
Maintain and manage a pipeline of prospective chapters and track progress against targets.
Chapter Support & Engagement
Serve as the primary point of contact for chapter leaders and volunteers.
Provide guidance on governance, operations, and best practices for chapter activities.
Monitor chapter activity levels and engagement, and proactively support underperforming chapters.
Encourage collaboration and sharing of best practices across chapters.
Program & Event Coordination
Support chapters in planning professional events, webinars, and community activities.
Provide templates, toolkits, and operational guidance to chapter leaders.
Track chapter events and participation metrics.
Governance & Compliance
Ensure chapters operate in alignment with organizational policies, guidelines, and ethical standards.
Maintain accurate records of chapter leadership, activity, and reporting.
Assist in preparing periodic reports on chapter performance and development.

Qualifications & Experience
Education
Master's degree in Business, Management, Communications, or a related field.
Experience
8–12 years of experience in Chapter Development and formation, community management, program coordination, partnerships, or professional association environments.
Experience working with volunteers, professional groups, or membership organizations is highly desirable.
Experience supporting events, programs, or community initiatives will be an advantage.
Ability to coordinate multiple projects and stakeholders simultaneously.
Experience working in nonprofit, certification, or professional training environments is preferred.

Additional Information:

EC-Council is an equal opportunity workplace and an affirmative action employer. We are committed to providing equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or veteran status. We do not discriminate based on these or any other characteristics protected by applicable laws or regulations in the locations where we operate.
EC-Council is dedicated to working with and providing reasonable accommodations to individuals with disabilities. If you have a medical condition or disability that limits your ability to complete any part of the application process and require reasonable accommodation, please contact us at [HIDDEN TEXT] and let us know how we can assist.
To be eligible for this position, candidates must be able to provide proof that they are either a citizen of the country or have legal authorization to work in the country where the position is posted and are currently residing there. EC-Council does not offer employment to ineligible candidates and reserves the right to revoke employment in case the candidate loses the authorization to work.
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