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Job Description & How to Apply Below
About Us
High Level is an AI powered, all-in-one white-label sales & marketing platform that empowers agencies, entrepreneurs, and businesses to elevate their digital presence and drive growth. We are proud to support a global and growing community of over 2 million businesses, comprised of agencies, consultants, and businesses of all sizes and industries. High Level empowers users with all the tools needed to capture, nurture, and close new leads into repeat customers.
As of mid 2025, High Level processes over 4 billion API hits and handles more than 2.5 billion message events every day. Our platform manages over 470 terabytes of data distributed across five databases, operates with a network of over 250 microservices, and supports over 1 million hostnames.
Our People
With over 1,500 team members across 15+ countries, we operate in a global, remote-first environment. We are building more than software; we are building a global community rooted in creativity, collaboration, and impact. We take pride in cultivating a culture where innovation thrives, ideas are celebrated, and people come first, no matter where they call home.
Our Impact
As of mid 2025, our platform powers over 1.5 billion messages, helps generate over 200 million leads, and facilitates over 20 million conversations for the more than 2 million businesses we serve each month. Behind those numbers are real people growing their companies, connecting with customers, and making their mark - and we get to help make that happen.
About The Team
The Creators Product team at High Level is focused on building and scaling a world-class learning experience for our customers and their audiences. The platform currently serves over 1.1 million monthly active users , making it one of High Level's most widely adopted products.
This role offers a unique opportunity to operate at scale while solving B2C-style learner experience problems within a B2B2C product ecosystem .
We are seeking a Staff Product Manager , Creators , who will take ownership of the end-to-end experience across the product. This role will be responsible for improving engagement, retention, and completion rates through thoughtful product strategy, strong execution, and a deep emphasis on UI/UX excellence .
The ideal candidate will lead initiatives focused on scale, performance, and usability, while running experimentation and A/B tests to validate what drives learner success and monetization. This role requires a strong learner-centric mindset, the ability to work with data at scale, and comfort operating in a fast-paced, high-impact environment.
Your mission: To elevate High Level's Creators experience into a best-in-class learning platform by driving adoption, engagement, and outcomes for learners across a global user base.
What You'll Do
Own the Creators Product Vision & Strategy – Define and execute the roadmap for High Level's Courses platform, serving 1.1M + monthly active learners , with a strong focus on engagement, completion, and long-term retention in a B2B2C environment.
Own the end-to-end learner journey from first course interaction to completion, repeat engagement, and reactivation, identifying drop-offs, friction points, and opportunities to improve learner outcomes and business impact.
Drive Learner Growth & Monetization – Improve learner adoption, stickiness, and outcomes while supporting revenue expansion through improved course discovery, consumption, and progression experiences.
Deliver Core Learning Experiences – Lead the end-to-end development of features that enhance course creation, consumption, progress tracking, and learner success at scale.
Champion UI/UX Excellence – Partner closely with design and engineering to deliver intuitive, accessible, and mobile-friendly learning experiences with a strong emphasis on usability and performance.
Experiment & Optimize – Design, execute, and analyze A/B tests to validate hypotheses, improve engagement metrics, and optimize learner journeys across web and mobile.
Scale & Reliability – Continuously improve platform scalability, performance, and reliability to support a large and growing learner base.
Collabo…
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