Senior Network Engineer

Shifts:

Rotational Shift

We are looking for a seasoned  L3 Network Engineer  with strong expertise in  Juniper routing/switching  and  Fortinet firewall technologies  to join our  Managed Services team . This role focuses on providing advanced support, troubleshooting complex network issues, and ensuring the stability and performance of client environments.

Key Responsibilities:

Provide  L3-level support  for Juniper and Fortinet-based network infrastructures in managed service environments.
Troubleshoot and resolve complex network incidents, performance issues, and configuration errors.
Manage and maintain  Juniper routers/switches  and  Fortinet firewalls  across multiple client environments.
Perform root cause analysis and implement long-term solutions to recurring issues.
Collaborate with L1/L2 teams to escalate and resolve critical incidents.
Monitor network health using tools and dashboards; respond to alerts and outages.
Apply configuration changes, firmware upgrades, and security patches as needed.
Maintain accurate documentation of network topologies, configurations, and support procedures.
Participate in on-call rotation and provide after-hours support as required.

Required Qualifications:

Certifications:

JNCIA-Junos  (Juniper Networks Certified Associate)
NSE 4  (Fortinet Network Security Expert Level
4)
Technical

Skills:

Strong hands-on experience with  Juniper routing/switching  (OSPF, BGP, VLANs, etc.).
Proficient in  Fortinet firewall  configuration, policy management, and troubleshooting.
Familiarity with enterprise network monitoring and ticketing tools (e.g., Solar Winds, Service Now).
Understanding of network security principles and best practices.

Experience:

5+ years in a network support or operations role, preferably in a  Managed Services  or  MSP  environment.
Proven experience handling escalated network issues and working in SLA-driven environments.

Preferred Qualifications:

Higher-level Juniper or Fortinet certifications (e.g., JNCIP, NSE 5/6).

Experience with SD-WAN, VPNs, and remote access solutions.
Exposure to automation tools (e.g., Ansible, Python scripting) is a plus.