Salesforce Technical Lead

Position Name:

- Salesforce Technical Lead.

Job Description
- We are seeking a highly skilled Salesforce Architect with Manufacturing domain experience to design, implement, and optimize Salesforce solutions for complex manufacturing environments. This role is critical in translating business requirements into scalable, secure, and high-performance Salesforce architectures that drive operational efficiency and growth.

The ideal candidate brings deep expertise in Salesforce Data Cloud (formerly CDP/Genie), AI-driven solutions, and Agentforce, along with a strong understanding of enterprise data strategies and system integrations. You will partner closely with business stakeholders, cross-functional teams, and external vendors to deliver innovative, end-to-end Salesforce solutions tailored to manufacturing processes.

Years of experience :

- 7+yrs

Roles and Responsibilities:

- Solution Design and Architecture:

- Collaborate with business stakeholders to understand manufacturing processes, workflows, and requirements, and translate them into scalable Salesforce solutions.
- Design end-to-end Salesforce architectures that integrate seamlessly with existing manufacturing systems, ensuring data integrity, security, and compliance.
- Leverage Salesforce best practices and industry standards to architect solutions that support complex manufacturing processes, including inventory management, supply chain, production planning, and quality control.

Customization and Configuration:

- Configure Salesforce platform features, modules, and components (e.g., Sales Cloud, Service Cloud, Community Cloud) to meet specific manufacturing use cases and requirements.v
- Develop custom Salesforce applications, objects, fields, workflows, and automation to streamline manufacturing operations and enhance user productivity.
- Implement advanced features such as Lightning Web Components, Apex code, Visualforce pages, and integrations with external systems (e.g., ERP, MES, PLM) to extend Salesforce functionality.

Integration and Data Management:

- Design and implement data integration solutions to synchronize data between Salesforce and manufacturing systems, ensuring real-time visibility and consistency across the organization.
- Configure and optimize data models, relationships, and hierarchies within Salesforce to support complex manufacturing data structures and reporting requirements.
- Implement data governance practices, including data quality, data security, and data privacy measures, to maintain the integrity and confidentiality of manufacturing data.
- Performance Optimization and Scalability:
- Conduct performance tuning and optimization of Salesforce solutions to ensure responsiveness, reliability, and scalability for manufacturing use cases.
- Evaluate and recommend platform enhancements, add-ons, and optimizations to improve the performance and scalability of Salesforce applications within manufacturing environments.
- Collaborate with IT infrastructure teams to assess hardware, network, and integration requirements and ensure optimal performance of Salesforce solutions.
- Design and implement scalable solutions using Salesforce Data Cloud capabilities.
- Work with cross-functional teams to ingest, unify, segment, and activate customer data.
- Lead the setup of data streams, identity resolution, data modeling, and data transformations.
- Ensure high data quality and integrity through proactive monitoring and validation.
- Develop and manage data ingestion pipelines and integrations with Salesforce and non-Salesforce platforms.
- Collaborate with product owners, architects, and business stakeholders to understand requirements and translate them into technical solutions.
- Troubleshoot and resolve technical issues related to Salesforce Data Cloud deployments.
- Stay current on Salesforce releases and best practices related to Data Cloud/CDP.

Must Have:

- Salesforce certifications, such as Certified Application Architect or Certified System Architect, are highly desirable.
- In-depth knowledge of Salesforce platform capabilities, including but not limited to Apex, Visualforce, Lightning Components, and Process Builder & hands-on experience in Salesforce Data Cloud / CDP.
- Strong knowledge of Salesforce architecture and multi-cloud integrations.

- Experience with customer 360 data modeling, identity resolution, and segmentation.
- Proficient in setting up and managing data streams and ingestion methods (batch and real-time).
- Hands-on experience with Salesforce Data Cloud and declarative tools.
- Minimum of 5 years of experience designing and implementing Salesforce solutions, with specific experience in the manufacturing cloud domain.
- Strong understanding of data architecture, data modeling, and integration patterns (Mule Soft).
- Excellent communication and collaboration skills, with the ability to effectively interact with both technical and non-technical stakeholders.
- Proficiency in Salesforce platform capabilities, including Sales Cloud, Service Cloud,…