Job Description & How to Apply Below
High Level is an AI powered, all-in-one white-label sales & marketing platform that empowers agencies, entrepreneurs, and businesses to elevate their digital presence and drive growth. We are proud to support a global and growing community of over 2 million businesses, comprised of agencies, consultants, and businesses of all sizes and industries. High Level empowers users with all the tools needed to capture, nurture, and close new leads into repeat customers.
As of mid 2025, High Level processes over 4 billion API hits and handles more than 2.5 billion message events every day. Our platform manages over 470 terabytes of data distributed across five databases, operates with a network of over 250 microservices, and supports over 1 million hostnames.
Our People
With over 1,500 team members across 15+ countries, we operate in a global, remote-first environment. We are building more than software; we are building a global community rooted in creativity, collaboration, and impact. We take pride in cultivating a culture where innovation thrives, ideas are celebrated, and people come first, no matter where they call home.
Our Impact
As of mid 2025, our platform powers over 1.5 billion messages, helps generate over 200 million leads, and facilitates over 20 million conversations for the more than 2 million businesses we serve each month. Behind those numbers are real people growing their companies, connecting with customers, and making their mark - and we get to help make that happen.
About The Team
The Product team is responsible for driving lead generation and management of leads. We do this by building innovative products & features that solve real-world problems for agencies and allow them to consolidate their offering to their clients in a single platform packaged under their white-labled brand. The marketing products OS team focuses exclusively on products that can demonstrate lead generation and drive up engagement, adoption in target segments.
This team handles multiple product areas including Dashboard and Reporting, Blogging, Social Planner, Email Marketing, Chat widget, Affiliate manager, Chat Widget, Template Library, Brand Boards etc.
High Level is an exciting place to work as it gives adrenaline to build and help our user base.
We take care of our team so our team can take care of our users
It's never somebody else's job - Take ownership as a company owner
We are passionately focussed on adding value for our users
We deliver fast using lean principles (Agile framework).
We go to market in weeks instead of quarters
A good innovative idea always gets tested and we deliver based on feedbacks
We embrace that improvement is constant and iterative.
Constant Learning Growth graph - You will learn how to scale B2B SaaS Startup and build relevant, impactful products for customers
We are do-ers and go-getters to achieve team adoptions.
Role Overview
We're looking for a Senior Product Manager to lead the strategy and execution for our Reporting, Dashboards, and Enterprise Reporting initiatives.
You'll own the end-to-end product vision for how agency owners, subaccount users, operators, and executives measure performance and prove ROI inside High Level—turning fragmented product data into trusted, configurable insights and scheduled reporting outputs. This is a highly strategic role with outsized impact on retention and expansion, support deflection, and enterprise readiness by making reporting accurate, self-serve, and scalable across accounts.
What You'll Own
Strategy & Vision Own the north-star vision and roadmap for:
Dashboards (widget-based, role-based, configurable for agencies + subaccounts)
Reporting (scheduled, shareable, packaged outcomes from dashboards)
Enterprise Reporting (multi-entity, product-usage visibility, governance-ready)
Translate company strategy into clear, measurable product outcomes (e.g., reporting adoption, time-to-insight, support ticket reduction, dashboard retention, enterprise expansion readiness). Map and deeply understand the ecosystem: agency owners, admins, subaccount users, sales/ops managers, executives, and enterprise stakeholders.
Dashboards – Best-in-Class Builder,…
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