Job Description & How to Apply Below
Cialfo is a leading platform connecting students, higher education institutions, and counselors through technology-driven solutions. Launched in 2017 with a mission to make education accessible to 100 million students, Cialfo provides a range of mobile and web solutions to students, K-12 institutions, and higher education institutions. We're one of the fastest-growing tech startups in the region, consistently charting new heights!
About This Role
As the Design Operations Manager (Design Ops Lead) , you will be the backbone of Manifest Global's creative function, You'll manage a team of three designers and ensure the delivery of high-quality creative assets across multiple business lines, driving consistency, efficiency, and output quality.
Responsibilities:
Oversee daily creative delivery across multiple brands, ensuring assets are on time, on brief, and on brand.
Manage task allocation, capacity planning, and workflow tracking for the design team.
Maintain adherence to brand and design guidelines across all creative output.
Build and manage effort matrices and SLAs to balance workload and improve predictability.
Conduct regular quality reviews to ensure high standards of work.
Track and report delivery metrics — turnaround time, rework rate, and utilization.
Introduce and manage AI-assisted tools and templates to automate and speed up repetitive design tasks.
Build and maintain shared design libraries, templates, and visual systems for cross-brand consistency.
Partner with marketing, content, and product teams to align creative output with business objectives.
Qualifications:
Bachelor's degree in Design, Visual Communication, Marketing, or a related field.
8–10 years of experience in design operations, creative project management, or brand systems (experience in agency or cross-functional brand setups preferred).
Proven experience in building, mentoring, and managing creative teams to deliver high-quality work in fast-paced environments.
Proficiency in Adobe Creative Suite (Photoshop, Illustrator, InDesign, After Effects) and Figma .
Strong understanding and practical use of AI tools in design (Adobe Firefly, Runway, Midjourney, etc.) to enhance creative workflows and productivity.
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