Front Desk Receptionist

We are seeking a friendly, organized, and professional  Receptionist  to be the first point of contact for our company. The ideal candidate will provide excellent customer service, handle front desk responsibilities, and support various administrative tasks to ensure smooth daily operations.

Reception and security:
Meet and greet clients as they enter and leave the building
Notify clients of visitor arrival
Issue permanent and temporary visitor access passes
CCTV management
Security equipment operation
Key issue and control

Conference and Meeting Rooms:
Manage booking and enter into Centre charge
Manage set-up of rooms and provision of materials
Manage request for audio-visual equipment
Manage request for catering and refreshments

Help Desk
Receive, co-ordinate and monitor all requests for services and assistance
Provide up-to-date progress of request
Record the outcome and response time to request

Switchboard Service
Switchboard operation to receive and transfer all incoming calls
Assist resident staff with general telephone enquiries

Postal Services
Receive, sort and distribute incoming client mail to the post boxes
Sort out and post client outgoing mail - needs to be delivered by the client to reception before 4.30p.m
Record all post into Centre charge

Courier Services
Arrange collection of small packages and items of urgent mail for clients
oRecord all items into Centre chargeoReceive incoming courier deliveries for clients
Record faxes send out by the client and enter into Centre charge
Marketing/Sales

Assisting with sales enquiries where possible and passing back information to the sales team
Assist in viewing by presenting switchboard counsel to potential clients
Assist in sales packs for BDM/SD’s

8. Attending daily, fortnightly and monthly team meetings – some of these may be held
outside of normal office hours