Customer Experience Specialist – Dutch or Flemish Speaking

Customer Experience Specialist – Dutch or Flemish Speaking

We are currently hiring Dutch and Flemish speaking Customer Experience Specialists to join a premium automotive brand project
. This role is ideal for candidates with customer service or sales experience
, preferably within luxury or premium brands
.

1. Customer Experience Specialist (Flemish-speaking)

Location: Remote from Spain

Headcount: 2

2. Customer Experience Specialist (Dutch-speaking)

Location: Barcelona (Remote possible if based in Barcelona after training)

Headcount: 2

⚠️ For the Dutch role, candidates must be located in Barcelona for the training period.

Deliver exceptional customer experience support for a premium automotive brand.

Handle customer inquiries via phone, email, and digital channels
.

Provide product information and assistance related to vehicles and services.

Resolve customer issues efficiently while maintaining high service quality standards
.

Maintain accurate records of interactions in internal systems.

Work closely with internal teams to ensure customer satisfaction and loyalty
.

Native or fluent Dutch or Flemish (depending on the role).

Good level of English for internal communication.

Previous experience in customer service or sales
.

Experience with in luxury, premium, or automotive brands is highly preferred.

Strong communication and problem-solving skills
.

Customer-focused mindset and attention to detail.

Start Date: ASAP

Working Hours: 39 hours/week

Schedule: Monday – Friday, 09:00 – 18:00