Product Quality Engineer; NPDI

Overview

The Project Quality Engineer will assure that major ETO (Engineer to Order) projects are implemented properly from order to hand over to the customer. In particular, he/she will be in close contact with the local Service organization and the central functions (R&D, Marketing, Service and Quality) to coordinate communication between the two parties and ensure customer requirements are understood and applied in a timely manner.

He/she will coordinate the activities that central functions have to perform at site to support the local organization (if requested or needed). He/she will supervise on site if necessary. He/she will follow up problems found from the design phase to commissioning, involving the relevant department. This is an onsite position in Delaware, OH.

• Support the central functions to have a smooth process from ETO design phase to assembly and test activity done in the factory; related activities to follow include kick-off meetings, PDCA document preparation, closure meetings, assembly process, final test, witness test, etc.
• Collect information and documentation (technical and commercial, e.g. technical drawings, order documentation, unit setting, etc.) of the projects from central functions (R&D, Marketing, Service, Operations and Quality) and make them available to the local organization to support site activity.
• Collect information on a regular basis about site situation (site activity plan, utilities availability, etc.) and share them with central functions (R&D and Service) to support and facilitate activities at site by the central functions (if any).
• Monitor site activity and facilitate communication between central and local teams as needed.
• Report any issues found at site by the local team or during visits to the site to the departments that have to manage and fix the issue (Service, Production, R&D, Quality, etc.).
• Visit the sites involved in the major projects before, during and/or after unit commissioning (based on specific needs) to support the local organization and collect useful information for product improvement.
• Follow up on any activity done by central functions to ensure they are completed as expected.
• Monitor product behavior after hand over to the customer, and report major issues to the factory (R&D, Quality, Manufacturing, etc.).

• Technical school background plus a university degree in Mechanical Engineering is a plus.
• Good knowledge of HVAC-R products and principles.
• 3-5 or more years of experience in a technical position (e.g., Quality, Service, Product Manager).
• Good English.
• Computer literate, specifically MS Office (Access included).
• Ability to plan activities in the short to midterm.
• Ability to coordinate people from different departments.
• Ability to manage multiple tasks with priority setting.
• Highly customer focused.
• Problem solving capability.
• Attitude to listen to customers  (internal and external) needs.
• Team player with excellent attention to detail and the ability to work accurately in a busy and demanding environment.

• None

• None

The successful candidate will embrace Vertiv’s Core Principles & Behaviors to help execute our Strategic Priorities.

• Customer Focus
• Operational Excellence
• High-Performance Culture
• Innovation
• Financial Strength

• Own It
• Act With Urgency
• Foster a Customer-First Mindset
• Think Big and Execute
• Lead by Example
• Drive Continuous Improvement
• Learn and Seek Out Development

Vertiv is a $8.0 billion global critical infrastructure and data center technology company. We ensure customers’ vital applications run continuously by bringing together hardware, software, analytics and ongoing services. Our portfolio includes power, cooling and IT infrastructure solutions and services that extends from the cloud to the edge of the network. Headquartered in Columbus, Ohio, USA, Vertiv employs around 20,000 people and does business in more than 130 countries.

Visit  to learn more.

No calls or agencies please. Vertiv will only employ those who are legally authorized to work in the United States. This is not a…