Office Assistant , Primary Care at Hockessin

Overview

Christiana Care Primary Care at Hockessin is looking for an Office Assistant I. Christiana Care Primary Care at Hockessin is located at 726 Yorklyn Road in Hockessin, Delaware. Christiana Care Primary Care at Hockessin provides comprehensive primary medical care for adults and children, including vaccinations, physical examinations, and minor medical procedures.

Hockessin | Christiana Care

• Schedule appointments with consideration of insurance details.
• Greet patients professionally to collect demographic and financial information.
• Process referral information while maintaining patient confidentiality.

• Monday from 7am to 5pm
• Tuesday & Thursday from 8am to 6pm (one last night shift required per week)
• Wednesday from 8am to 5pm
• Friday from 7:30am to 4:30pm

The Medical Office Assistant I will collect payments according to insurance guidelines, verify coverage, coordinate referrals, and perform daily reconciliation of appointments and payments. Communication tasks include answering phone calls professionally, relaying messages accurately, and utilizing EMR to communicate with providers and staff. The Medical Office Assistant I ensures timely updates to patients on issues until resolved, facilitates necessary testing and appointments, and prepares medical records by scanning and indexing reports into patient charts.

The Medical Office Assistant I is responsible for researching patient issues and providing timely responses, assisting with administrative tasks such as copying and faxing, and adhering to safety protocols while reporting any unsafe conditions. Additional duties may be assigned as required.

• Full Medical, Dental, Vision, Life Insurance, etc.
• Two retirement planning offerings, including 403(b) with company contributions.
• Generous paid time off with annual roll-over and opportunities to cash out.
• 12 weeks paid parental leave.
• Tuition assistance
• Incredible Work/Life benefits including annual membership to , access to backup care services for dependents through Care@Work, retirement planning services, financial coaching, fitness and wellness reimbursement, and discounts through vendors for hotels, rental cars, theme parks, shows, sporting events, movie tickets, insurance and more.

• High School Graduate or GED required.
• Medical receptionist or medical assistant degree preferred but not required.
• Experience in a medical office setting or customer service environment preferred but not required.

• Attention to detail.
• Adaptability
• Excellent communication skills
• Organization
• Problem-solving

When we lead with love, excellence is inevitable.

EEO Posting Statement and additional information are provided as part of the job posting. Post End Date:
Jan 24, 2026.

Christiana Care Health System is an equal opportunity employer, firmly committed to prohibiting discrimination, whose staff is reflective of its community, and considers qualified applicants for open positions without regard to race, color, sex, religion, national origin, sexual orientation, genetic information, gender identity or expression, age, veteran status, disability, pregnancy, citizenship status, or any other characteristic protected under applicable law.

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