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Head of Customer Success - North America & Retention
Job in
Milford, Sussex County, Delaware, 19963, USA
Listed on 2026-03-15
Listing for:
SupportFinity™
Full Time
position Listed on 2026-03-15
Job specializations:
-
Customer Service/HelpDesk
Customer Success Mgr./ CSM, HelpDesk/Support
Job Description & How to Apply Below
Location: Milford
A fast-growing startup in Delaware is seeking a Head of Customer Success for North America to manage customer retention, adoption, and upsell strategies. The ideal candidate will have over 10 years of experience in customer success roles, especially in SaaS environments, and will lead a team of Customer Success Managers. This role is focused on ensuring a seamless customer experience and driving long-term customer value.
The startup offers competitive benefits including flexible working hours and personal development budgets.
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