Concierge - PT

621 McGovern Road, Hockessin, Delaware 19707

The concierge/receptionist performs a variety of administrative support duties including greeting all visitors to the community, answering the telephone, transferring calls to an appropriate party, and taking accurate messages.

• Monitors walkie‑talkie, door security system and fire panel as needed.
• Monitors resident sign‑in and sign‑out log, and the visitor registration log and completes administrative support functions such as filing and making copies.
• Transfers calls or takes messages as appropriate in a courteous, friendly and helpful manner.
• Fills out and logs service request forms for residents and/or staff.
• Monitors and greets visitors to the community.
• Keeps front desk and lobby area clean and neat at all times.
• Sells meal tickets and accounts for payroll deduction or personal check.
• Ensures the security of the building; monitors resident sign‑in and sign‑out log and the visitor registration log; periodically checks entrances/exits of the building to ensure the community is secure.
• Attends in‑services and staff meetings as required.
• Assists with coordinating van schedule for residents.
• Follows confidentiality policies regarding release of resident information.
• Performs supportive office functions for all departments including filing, typing, and making copies.
• Completes all other duties as assigned.

• Must possess a high school diploma or GED.
• Must be considerate, neat, well‑groomed and professional in appearance.
• Must dress in a professional manner.
• Must have experience in Administration functions.
• Must answer phones in a polite and professional manner.
• Must be organized, and able to work well with others as part of a team.
• Must be polite and considerate to residents, visitors, co‑workers and management team.
• Must be able to effectively communicate both verbally and in writing.
• Must be able to sit for extended periods of time.
• Must be able to function effectively in a busy environment and be able to multi‑task.
• Must be willing to work a flexible schedule that includes weekends and holidays.
• Must attend all required in‑services and staff meetings.

• 401k + Fulltime & Part‑time Benefits Packages
• Employee Referral Bonus & Incentives (free meals, movie tickets, dining, automotive deals, retail discounts, finance/legal, consulting, electronics, and more!)
• Training, Development & Career Laddering
• Great work‑life balance
• Flexible Scheduling
• Telehealth + Flex Spending + Health Savings Account Options