IT Section Manager - Business Section Manager

The County of Volusia is seeking a Business Applications Section Manager for the Information Technology division. This position will be responsible for identifying, designing, and implementing innovative digital solutions that enhance government operations and improve efficiency across departments. The role involves utilizing advanced technologies to rapidly develop custom applications, streamline processes, and drive digital transformation initiatives throughout the organization.

NOTE: The selected candidate must work extended hours when needed to complete critical projects and respond to county emergencies or activations.

• Manages a service area including personnel (staffing, discipline, hiring, evaluations, and schedules); budget, goals, and priorities; purchasing, etc.
• Develops and maintains curricula and training records to enhance staff effectiveness through education programs, seminars, cross training, and classes.
• Participates in developing, implementing, reviewing, and updating Information Technology’s overall strategic and tactical plans, goals, priorities, and missions.
• Develops and provides strategic, tactical, and operational plans for section.
• Plans, organizes, coordinates, and directs the analysis, procurement, implementation and support of computer systems and services.
• Develops bid specifications, RFQs, RFPs, and the criteria to evaluate vendor proposals for new products and services.
• Oversees vendor selection and serves as a liaison between county and outside communications, software, and computer hardware vendors.
• Ensures proper functioning of the county’s computer systems and keeps hardware and software systems updated to meet organizational needs.
• Ensures the security and integrity of the county’s computer systems and networks.
• Establishes operating service levels, schedules, and quality of service for the county as a whole or to the various departments.
• Co‑ordinates activities with other IT section managers to provide a consistent and efficient level of service to the County.
• Develops, recommends, and maintains software and hardware standards, guidelines, and procedures for the section, division, and county.
• Designs, plans, and manages complex and specialized technology and non‑technology projects to include funding, staffing, resources, and project plans.
• Stays current on changes in technologies, trends, and developments in the industry relative to the section.
• Reviews and evaluates new and existing information systems and services; provides analysis to ensure operational and maintenance effectiveness, timeliness, and level of benefit.
• Analyzes present and future technology needs and produces recommendations and specifications accordingly.
• Reviews solutions on how best to use information technology to solve business problems.
• Compiles, analyzes, and summarizes information from various sources; prepares reports and makes recommendations.
• Develops and recommends section budgets and participates in development of the overall division budget; manages and monitors approved section budget.
• Establishes and maintains section processes for compliance with division and countywide fixed asset tracking requirements.
• Develops and manages relationships between the County and outside agencies.
• Provides technical advice to staff, including consulting on advanced coding and technical configuration of systems.
• Provides technical guidance and architectural direction to development teams while overseeing project delivery.
• Leads technical decision‑making and provides hands‑on guidance to engineers while managing team operations and deliverables.
• Meets with county staff, senior management, officials, and the public to explain various projects and work programs and to report on progress and issues.
• Represents the County on behalf of Information Technology in negotiations or other official functions.
• Responds to emergency situations and performs other duties as assigned.

Seven (7) years of experience in Information Systems, Business Administration, Public Administration, or a related field with three (3) of those years progressively responsible managing computer systems staff, services,…