Branch Office Administrator

Job Overview

In this role, the Branch Office Administrator (BOA) team up with financial advisors to help clients achieve their long‑term financial goals. The primary responsibility is to provide administrative support to a financial advisor or a team of multiple financial advisors. This position is full‑time and located at 843 N Woodland Blvd Suite #1, Deland, FL.

The posting may close early due to the volume of applicants, but it will remain open for 30 days starting 06‑Jan‑2026.

As a Branch Office Administrator, you’ll be a vital part of our team, providing seamless support to our clients. You’ll play a key role in supporting client accounts, facilitating communication, and ensuring a positive client experience.

• Client Service:
  Provide exceptional service to clients via inbound and outbound calls, email, and in‑person interactions. Respond to inquiries, resolve issues, and ensure an exceptional experience. Develop and maintain strong relationships with clients, referral sources, and internal client support team members.
• Account Management:
  Understand the financial services industry, including account opening, handling account transfers, and other requests at the direction of the financial advisor. Process account transactions, prepare documentation, and maintain accurate client records.
• Administrative & Operational Support:
  Work independently under the direction of the financial advisor. Handle various administrative tasks, including scheduling appointments, preparing materials for client meetings, managing correspondence, and supporting marketing initiatives. Streamline processes by updating SOPs and executing the branch business plan.
• Technology:
  Apply strong computer literacy and willingness to learn new technology and programs such as Money Guide, Salesforce, Microsoft Office products, and other firm‑provided software.

• Analytical Thinking
• Attention to Detail
• Adaptability
• Conversational Skills
• Digital Tool Utilization
• Team Collaboration

• Competitive base pay:
  Hiring Minimum $21.38 per hour, Hiring Maximum $23.14 per hour (subset of total pay range). Merit‑based salary increases are available.
• Comprehensive 6‑month training with an experienced peer mentor.
• Full‑time Associates receive a medical, prescription drug, dental, vision, voluntary, and disability coverage package free of charge, as well as 401(k), health savings account, flexible spending account, and other benefits.
• Paid time: 10 holidays, 15 days of vacation for new associates starting January 1 each year, sick time, personal days, and a paid day for volunteerism.
• Recognition through a rewards program, bonus opportunities based on branch and firm profitability, and employee assistance program.

• Culture of continuous improvement and professional development.
• Inclusive environment where diverse viewpoints are valued.
• Opportunity to grow your career in a dynamic and rewarding environment.

Edward Jones does not discriminate on the basis of race, color, gender, religion, national origin, age, disability, sexual orientation, pregnancy, veteran status, genetic information or any other basis prohibited by applicable law.