Desk Associate- be FITNESS

STEP INTO THE BIG LEAGUES

Geronimo Hospitality Group ain't your normal work environment. We are a collection of award-winning boutique hotels, restaurants and clubs with cool people who believe THE STATUS QUO SUCKS and we do everything we can to live by that motto. At Geronimo Hospitality Group, we don’t raise the bar. We are the bar. We create destinations, not pit stops, and we’re looking for people who are ready to join a team that pushes boundaries and values hard work every day.

Part‑time

be Fitness is about living a happy, healthy life and pursuing the best version of ourselves. We focus on helping our members achieve their fitness goals and fulfilling all of their active lifestyle needs.

We believe in rewarding effort and skill. Our team enjoys Employee Discounts, Paid Time Off, Training & Development Opportunities, 401K, Medical Benefits, 24/7 Online Care, Pet Insurance, and more. We demand a competitive spirit and offer you the chance to build your own future in return.

In this role, you’ll be a key part of our team, ensuring that every guest leaves with a lasting impression. Your voice matters here—use it to build the future, make an impact, and continuously improve the guest experience. As the Welcome Desk Associate, you will be responsible for checking in members and guests upon their arrival to the club, creating a positive first impression and providing the highest level of member service and an inviting reception area.

In addition to your general job duties, you will provide exceptional customer service, creating an environment of hospitality and luxury and consistently demonstrating a positive and professional attitude.

• Greet and check in members and guests upon arrival to the Club
• Book appointments and reservations for members
• Understand and anticipate the needs of our members; be attentive, listen carefully and follow through; provide exceptional customer service
• Perform opening and/or closing duties, as required
• Answer and transfer phone calls
• Provide membership sales team with guest/prospect lead contact information
• Walk through the facility and greet members, pick up abandoned towels, and keep floor clear of debris

Day shifts are 8am‑12pm, 12pm‑4pm, or 8am‑4pm
Evenings shifts are 4pm‑close
Weekend shifts are 6:15am‑1pm, 8am‑2pm, or 1pm‑5:30pm

GHG
24

• 16 years of age or older
• Previous customer service experience
• Basic computer knowledge
• Punctual and maintaining a positive and professional attitude
• Ability to deal with unpleasant or angry people and problem‑solve difficult situations
• Ability to adapt to a frequently changing environment
• Ability to stand for long periods of time
• Ability to use hands to finger, handle or feel objects, tools or controls, and reach with hands and arms
• Ability to occasionally lift and/or move up to 50 pounds
• Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus.

• U.S. Work Authorization (required).

At Geronimo Hospitality Group, we are cool people who work hard. Every shift, every day, we push the boundaries and strive to be the best. If you’re ready to own your work and create exceptional experiences, we want you on our team! Geronimo Hospitality Group is an Equal Employment Opportunity employer.

$12.00 – $13.00 per hour