Administrative Assistant STAT Specialty Hospital

Administrative Assistant - Full-Time at Altus Community Healthcare

Are you looking for an exciting career in Specialty medicine? Our hospital offers a dynamic, fast‑paced work environment with top‑tier benefits, competitive pay, and amazing incentives! Join a team that values compassion, excellence, and teamwork while providing high‑quality emergency care to the Del Rio community.

• Competitive Pay & Shift Differentials
• Sign‑On & Retention Bonuses
• Flexible Scheduling Options
• Comprehensive Benefits & 401(k) Matching
• Supportive & Collaborative Work Culture

• Perform all functions necessary to maintain the efficient workflow of all front‑desk receptionist duties.

• Demonstrate knowledge of and adhere to regulations and Emergency Center policies and procedures pertaining to safety, emergency preparedness, infection control, OSHA, fire safety and hazardous materials.

• Maintain confidentiality of patient related issues and adhere to all HIPAA rules and regulations.
• Demonstrate effective interpersonal skills.
• Treat all patients, visitors, and staff members fairly and with respect, striving to make them comfortable by offering refreshments.
• Utilize effective communication methods in an accurate, courteous, and professional manner.
• Explain all procedures, treatments, and care while remaining aware of language barriers.
• Able to perform care in a non‑judgmental manner and recognize discrepancies between patient and personal beliefs.

• Ensure personal appearance is business casual and professional at all times.
• Responsible for wearing Emergency Center identification badge at all times, which must be visible and above the waistline.
• Attend all Emergency Center required meetings and in‑service education.
• Remain flexible in staffing patterns and resolution of staffing conflicts; participate in temporary assignments.
• Compliance with attendance standards.
• Demonstrate flexibility when changes in assignments are necessary.

• High school diploma or equivalent.
• 1-3 years office experience in a health care setting preferred.
• Previous customer service experience preferred.
• Must be able to effectively communicate with customers both in person and over the telephone.
• Must have understanding of basic medical terminology.

• Ability to read and comprehend simple instructions, short correspondence, and memos; write simple correspondence; effectively present information in one‑on‑one and small group situations.
• Ability to add and subtract two‑digit numbers and multiply and divide with 10s and 100s; perform these operations using units of American money and weight measurement, volume, and distance.
• Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form; deal with problems involving several concrete variables in standardized situations.

• Basic computer skill.

• None.

• Professional Maturity:
  The ability to separate emotional feelings from the real issues at hand.
• Responsibility:
  The ability to accept choices you have made and the results they have led to.
• Communication:
  The ability to write and speak effectively; actively listens to others, and give feedback.
• Flexibility:
  Demonstrate responsiveness and adaptability following change initiatives.
• Intelligence:
  Understand information and apply new knowledge.
• Energetic:
  Exhibits high levels of energy and enthusiasm.
• Organized:
  Efficient in structuring tasks to be accomplished.
• Computer Savvy:
  The ability to use technology efficiently and effectively.
• Customer Service:
  The ability to enhance customer satisfaction.
• Job Knowledge/Technical Knowledge:
  Knowledgeable of current role and technical systems, and the impact it has on the organization.
• Integrity and Respect:
  Demonstrates upmost level of integrity.
• Interpersonal Communication:
  Writes and speaks effectively based on the psychological, relational, situation, environmental and cultural dynamics within the situation.
• Collaboration and Partnership:
  Encourages participation from team members.
• Manages Change:
  Demonstrates…