Quality Technician

Position: Quality Technician I
Position: Quality Technician I

Location: Toppan Alloyed Dekalb - Dekalb, Illinois
Hiring Manager: Kelly Butler
Schedule: 2nd Shift (10-Hour Shift) Monday - Thursday 12:00 PM - 10:30 PM
Pay Rate: $22.29/hour base + $1.25 shift differential
Total Pay: $23.54/hour

Summary Description

Reporting directly to the Manager, this role supports essential Quality Control department functions. Responsibilities may vary by level and are not all-inclusive. Employees are expected to perform all duties assigned by management, whether or not specifically listed.

This position plays a key role in maintaining product quality, supporting food safety systems, and driving continuous improvement initiatives.

What You'll Be Doing

• Conduct required off-line product testing
• Ensure customer feedback is completed on time, root cause is identified, and corrective actions are implemented
• Analyze customer feedback for trends and continuous improvement opportunities
• Participate in corrective and preventive action processes
• Assist with process capability studies as needed
• Assist and/or train plant personnel in the GIQ quality system
• Support maintenance of customer property processes
• Assist with document control processes
• Prepare and document COAs and COCs as required
• Participate in customer visits
• Define and apply quality concepts and statistical tools
• Interpret quality data and apply team-based problem-solving concepts
• Support the food safety team in maintaining and updating the food safety management system
• Report on food safety system effectiveness to leadership when applicable
• Select and properly use measurement and test equipment (M&TE)
• Understand standards traceability for M&TE tools
• Apply inspection and testing techniques, including sampling plans
• Participate in various quality audit types and processes
• Control nonconforming material

We'd Love to Hear From You If

• You have prior quality experience
• You have experience performing audits
• You have basic computer skills
• You can work independently and as part of a team
• You possess strong analytical, problem-solving, and critical thinking skills
• You can clearly define problems verbally and in writing

Benefits

At TOPPAN Packaging Americas, we offer a comprehensive Total Rewards package designed to support overall wellbeing. Benefits may vary based on location, employment classification, or collective bargaining agreement and may include:

• Medical, dental, and vision coverage for you and your dependents, including FSA and HSA options
• 401(k) retirement plan with company match
• Employee Assistance Program and wellbeing resources
• Paid time off and holidays
• Company-paid and voluntary insurance plans including life, accident, and disability coverage
• Tuition reimbursement

Equal Opportunity Employer

TOPPAN Packaging Americas is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, national origin, ancestry, ethnicity, sex (including pregnancy, childbirth, breastfeeding, and related medical conditions), gender identity or expression, sexual orientation, age, disability, genetic information, marital status, veteran or military status, citizenship status, or any other characteristic protected by applicable federal, state, or local laws.

We are committed to providing a workplace where everyone feels respected, valued, and able to contribute to their fullest potential. Reasonable accommodations are available throughout the application and employment processes. If you require assistance or accommodation due to a disability, please contact us.