Director-Channel Marketing

Capital One is seeking a result oriented and data‑driven Marketing Director to fill a critical position within the Global Payment Network organization. In this role, the Director will orchestrate multi‑channel initiatives to ensure acceptance and enablement readiness throughout the payment's ecosystem. The audience includes merchants, acquirers, enablers, and other network participants. The role focuses on leading strategic efforts in channel distribution, vendor partnerships, merchant analytics, and partner enablement, all aimed at driving operational excellence and enhancing the market impact of Network acceptance.

• Develop and execute go-to-market plans across direct and indirect distribution channels
• Align channel strategies with MSA analysis, merchant segmentation data and regional/MCC market dynamics
• Collaborate with Sales, Customer Experience, Operations and Analytics teams to ensure channel readiness

• Oversee vendor selection, onboarding, and performance evaluation
• Negotiate contracts and service-level agreements (SLAs)
• Implement governance frameworks to ensure compliance and operational efficiency

• Lead merchant segmentation and behavioral analysis to inform strategy
• Partner with Analytics to develop channel distribution models, dashboards and insights
• Translate analytics into actionable recommendations for channel teams

• Build and manage strategic relationships with payment processors, enablers, and ecosystem partners
• Identify co‑marketing, integration, and joint solution opportunities
• Represent the company in industry forums and partner engagements

• Bachelor’s Degree or Military Experience
• At least 10 years of professional experience in a consumer‑focused role (media strategist, communications planner, strategic planner, account planner, data strategist, etc.) in a media or advertising agency, research firm, or corporate environment

• MBA preferred with marketing relevant coursework (esp. Market Research, Marketing, Sociology, Psychology, Behavioral Economics)
• Experience with Payments & Financial Services

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws.

Chicago, IL: $181,800 - $207,500 for Director, Marketing

McLean, VA: $200,100 - $228,400 for Director, Marketing

Richmond, VA: $181,800 - $207,500 for Director, Marketing

Riverwoods, IL: $181,800 - $207,500 for Director, Marketing

This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI).

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Eligibility varies based on full or part‑time status, exempt or non‑exempt status, and management level.

This role is expected to accept applications for a minimum of 5 business days.