Spanish Bilingual Customer Service Representative

Now Hiring for Spanish Bilingual Customer Service Reps! Must be fluent in English and Spanish!

As a Customer Service Representative, you'll play a key role in keeping our service operations in top gear. This position focuses on handling inquiries related to contract administration, dealer web portal access, and supply orders, all while building strong relationships and delivering high-quality support that keeps our business moving forward.

• Respond to inquiries from field representatives, dealerships, customers, and lenders.
• Provide high-quality, individualized customer service via email, telephone, and chat.
• Apply knowledge of the organization, products, services, and policies to resolve customer issues.
• Address and resolve customer questions, complaints, and requests, including contract interpretation.
• Deliver technical support to auto dealers for portal access and troubleshooting.
• Generate and provide accurate reports using tools.
• Interact effectively with various departments and associates, including management.

• 1+ year of call center or corporate professional experience.
• Fluent in English and Spanish.

Shift: Monday-Friday, 9:30am-6pm EST.

Pay: $19-$25/hr (based on years of qualified experience).

The pay range for this position is $19.00 - $25.00/hr eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms.

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Job Type &

Location:

Contract to Hire position based out of Deerfield Beach, FL.

Workplace Type:
Hybrid position in Deerfield Beach, FL.

Final date to receive applications:
This position is anticipated to close on Jan 17, 2026.

We are an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.