Sales Trainer Manager

Duties and Responsibilities

Training Program Leadership

* Develop and maintain a recurring company-wide training calendar covering:

o Product training

o Service and operational training

o Sales training and skill development

o CRM training geared towards company initiatives and SOP

* Ensure the training program supports all roles, including:

o Branch personnel

o Inside sales representatives

o Outside sales representatives

o Divisional sales managers and leadership

* Align training initiatives with company goals and strategic priorities in partnership with the Director of Sales Operations.

Training Delivery & Facilitation

* Facilitate and administer a portion of company training programs, with a primary focus on sales-related training.

* Lead both virtual and in-person training sessions across multiple divisions.

* Travel as needed to support large training events, regional sessions, and division-specific needs.

* Support onboarding and development of new sales team members.

Duties and Responsibilities

Sales Training Development

* Attend and complete a Train-the-Trainer program from the company's primary sales training partner.

* Implement and reinforce the company's sales methodology across all training initiatives.

* Assist leadership in reinforcing best practices in consultative selling, customer engagement, and value-based sales conversations.

Collaboration & Alignment

* Work closely with the Director of Sales Operations to ensure training aligns with company initiatives, sales strategy, and performance goals.

* Partner with divisional leadership to identify skill gaps and training opportunities.

* Collaborate with product teams, vendors, and internal subject matter experts to develop training content.

Performance & Continuous Improvement

* Track participation, engagement, and effectiveness of training programs.

* Gather feedback from participants and leadership to continuously improve training delivery and content.

* Monitor industry trends, competitor training approaches, and evolving sales strategies to keep training programs current and effective.

Additional Responsibilities

* Support rollout of new products, programs, and sales initiatives through training.

* Help develop internal training materials, playbooks, and learning resources.

* Assist with recruitment and onboarding training for new sales team members.

* Promote a culture of continuous learning and professional development across the organization.

Education and Qualifications

* Bachelors degree in related field required.

* Minimum of 5+ years in sales training

* Proven experience in sales leadership and/or sales training.

* Strong presentation and facilitation skills.

* Ability to communicate complex topics clearly and effectively.

* Experience developing training materials or structured programs.

* Ability to travel between divisions and work with teams across multiple locations.

* Strong organizational skills and ability to manage a structured training calendar.

While performing the duties of this job, the employee is regularly required to talk or hear. This is largely a sedentary role; however, some filing is required. This would require the ability to lift files, open filing cabinets and bend or stand on a stool as necessary.

Travel

Required (inter-division training and events)

The Internal Sales Trainer is responsible for developing, managing, and delivering a structured training program that improves the effectiveness of our sales organization and branch teams. This role ensures that all employees-branch personnel, inside and outside sales teams, and divisional sales leadership-receive consistent, high-quality training on products, services, sales processes, and company initiatives. This individual will serve as the central leader of our training strategy, maintaining a recurring company-wide training calendar and facilitating both in-person and virtual training sessions across divisions.

The role plays a critical part in supporting company growth by strengthening sales capabilities, improving product knowledge, and aligning training with organizational goals.