Customer Repair Tech II

Overview

Enerpac Tool Group Corp. is a premier industrial tools, services, technology, and solutions provider serving a broad and diverse set of customers and end markets for mission-critical applications in more than 100 countries. The Company makes complex, often hazardous jobs possible safely and efficiently. Enerpac Tool Group’s businesses are global leaders in high pressure hydraulic tools, controlled force products, and solutions for precise positioning of heavy loads that help customers safely and reliably tackle some of the most challenging jobs around the world.

The Company was founded in 1910 and is headquartered in Milwaukee, Wisconsin. Enerpac Tool Group common stock trades on the NYSE under the symbol EPAC.

Hydratight provides specialty mechanical services to global customers, ensuring uninterrupted productivity and asset safety through world-class technical leadership, training, and innovation. Integrity Assurance is our guarantee, it’s a commitment that every job is completed fully, safely, and without compromise. The safety of our customers and the integrity of their assets are paramount. We share that responsibility by ensuring our technicians are fully accredited, highly experienced, and dedicated to achieving near-zero incident rates.

As a recognized technical authority, Hydratight’s Integrity Assurance guarantee is backed by our long-standing industry reputation and active participation on the committees that set global standards. Our best-in-class performance, with near-zero TCIR and LWIR rates, reflects this commitment. Our highly trained technicians reduce risk, eliminate rework, and deliver confidence. Supported by industry-leading training and competency programs, they bring unmatched experience, knowledge, and capability to every job.

For further information on Enerpac Tool Group and its businesses, visit the Company's website at

The primary function of this position is to be able to refurbish, repair, and certify (if required) Enerpac equipment and customer owned assets. Major responsibilities of this position include assess equipment to determine if rental product or customer owned equipment needs only basic refurbishment or if it needs to be repaired. The condition of the equipment will determine level of disassembly, troubleshooting, assembly, testing, and packaging of the tools received.

The products design and function are usually standardized, and methods applied are generally prescribed or standardized.

• Fulfil and satisfy Customer Assets and assist with HTUS Rental Ops Equipment rental orders as needed.
• Test, calibrate, and certify the accuracy of equipment per work instructions and calibration dates.
• Repair tools & equipment, which includes disassemble, inspect, troubleshoot, replace parts, reassemble tool, inspect, and test for proper operation. Knowledge required for this function includes basic understanding of gear trains, mechanical systems, and electrical circuits. Interpretation of drawings, work instructions, and other specifications are required.
• Use of precision measuring/testing instruments, gauging devices, and performing various quality inspection type procedures to include dimensional verification and non‑destructive testing.
• Diagnose and troubleshoot equipment repairs and document all repairs while maintaining a high level of organization.
• Manage repair part stock levels within area required as well as initiating purchase requisitions as needed for customer approved repair parts.
• Pass equipment refurbishment and repair training and demonstrate proficiency in meeting daily output goals.
• Process rental equipment and part component shipping and receiving transactions in Oracle (Company ERP System).
• Drive continuous improvement, 5s, and other workplace housekeeping duties.
• Carry out driving duties in accordance with the Company’s requirements.
• Adhere to the company’s procedures in relation to quality management and environment systems.
• Adhere to the Company’s Safety Procedures and Policies.
• If required, will possibly need to pass fork lift & other driving functions as specified to job sit.
• Transp…