Customer Repair Tech II

Overview

Enerpac Tool Group Corp. is a premier industrial tools, services, technology, and solutions provider serving a broad and diverse set of customers and end markets for mission‑critical applications in more than 100 countries. The Company makes complex, often hazardous jobs possible safely and efficiently. Enerpac Tool Group’s businesses are global leaders in high pressure hydraulic tools, controlled force products, and solutions for precise positioning of heavy loads that help customers safely and reliably tackle some of the most challenging jobs around the world.

The Company was founded in 1910 and is headquartered in Milwaukee, Wisconsin. Enerpac Tool Group common stock trades on the NYSE under the symbol EPAC.

Hydratight provides specialty mechanical services to global customers, ensuring uninterrupted productivity and asset safety through world‑class technical leadership, training, and innovation. Integrity Assurance is our guarantee, it’s a commitment that every job is completed fully, safely, and without compromise. The safety of our customers and the integrity of their assets are paramount. We share that responsibility by ensuring our technicians are fully accredited, highly experienced, and dedicated to achieving near‑zero incident rates.

As a recognized technical authority, Hydratight’s Integrity Assurance guarantee is backed by our long‑standing industry reputation and active participation on the committees that set global standards. Our best‑in‑class performance, with near‑zero TCIR and LWIR rates, reflects this commitment.

The primary function of this position is to refurbish, repair, and certify Enerpac equipment and customer‑owned assets. The major responsibilities include assessing equipment to determine if it requires basic refurbishment or repair, disassembling, troubleshooting, assembling, testing, and packaging tools as needed. The products are typically standardized and methods applied are generally prescribed or standardized.

Monday‑Friday. Participates in the on‑call rotation; evenings and weekends may be required.
Location: In‑office Monday‑Friday, 320 Deerwood Glen Dr., Deer Park, TX 77536.

• Fulfill and satisfy customer assets and assist with HTUS Rental Ops equipment rental orders as needed.
• Test, calibrate, and certify equipment accuracy per instructions and calibration dates.
• Repair tools and equipment: disassemble, inspect, troubleshoot, replace parts, reassemble, and test. Requires a basic understanding of gear trains, mechanical systems, and electrical circuits. Interpretation of drawings, instructions, and specifications required.
• Use precision measuring/testing instruments, gauging devices, and perform quality inspection procedures, including dimensional verification and non‑destructive testing.
• Diagnose and troubleshoot repairs and document all work while maintaining organization.
• Manage repair part stock levels and initiate purchase requisitions for customer‑approved parts.
• Pass equipment refurbishment and repair training and demonstrate proficiency to meet daily output goals.
• Process rental equipment and part component shipping/receiving transactions in Oracle (Company ERP System).
• Drive continuous improvement, 5S, and other workplace housekeeping duties.
• Carry out driving duties in accordance with the Company’s requirements.
• Adhere to the Company’s quality management and environmental systems.
• Follow the Company’s Safety Procedures and Policies.
• Possibly need to pass forklift and other driving functions as specified to job site.
• Transport equipment between local facilities/customer sites; deliver and pick up rental equipment in company truck.
• Pass customer‑specific refinery safety operations exams.
• Participate in the on‑call rotation that may include occasional evenings and weekends.

• Computer skills:
  Microsoft Windows software suite (Outlook, Excel, Word, etc.) and company business ERP system.
• Read and interpret operating procedural manuals, maintenance instructions, safety rules, and MSDS.
• Enter routine maintenance reports and correspondence.
• Speak…