Front Desk Clerk

Benefits

• Paid Time Off & Paid Company Holidays
• Medical, Dental, Vision & Life Insurance
• Flexible Spending Account (FSA)
• 403(b) Retirement Plan with Company Match
• Short-Term & Long-Term Disability
• $0 Copay for Legacy Provider visits
• $0 Copay for prescriptions filled at Legacy Pharmacies
• Travel Insurance & Pet Insurance
• Subsidized Gym Membership
• And much more!

Apply today in less than 3 minutes using your phone, tablet, or computer!

Front Desk Clerk - Bilingual (Job Overview)

At Legacy Community Health, the role of a Front Desk Clerk is not just a job—it's a calling. You're the heartbeat of our clinic, the friendly face that welcomes each patient and the compassionate voice on the other end of the line. Here, you'll find an environment that values care, compassion, and excellence, all while making a meaningful difference in the lives of our community members.

• Be the first point of contact, creating a warm and welcoming experience for all patients.
• Join a team that is dedicated to community-centered healthcare and making impactful differences.
• Enjoy opportunities for personal growth and development, supported by our mentorship programs.
• Work in a collaborative environment where your contributions truly matter.
• Embrace a mission-driven role that enhances the patient experience and supports the community's well-being.

• Answer incoming calls promptly and professionally, ensuring effective routing and resolution of inquiries.
• Perform client intake and alert essential healthcare team members upon patients' arrival for seamless care transitions.
• Accurately enter patient information into advanced databases to maintain up-to-date records.
• Collaborate with the volunteer coordinator for dynamic management and integration of volunteer services.
• Adhere to procedures for managing appointments and client payments with integrity and efficiency.
• Maintain an orderly and welcoming lobby environment.
• Facilitate laboratory result processing under the guidance of the Practice Manager.
• Engage in our Performance Improvement Program to continually raise service excellence.
• Champion a diverse and inclusive environment by demonstrating respect and courtesy to all patients, families, visitors, and colleagues.
• Promote collaborative teamwork to achieve department objectives, embracing the primary care medical home model.
• Participate actively in safety training, applying skills to enhance workplace safety and compliance.

• High school diploma or equivalent is mandatory.
• Commitment to fostering an environment of care through effective communication and interpersonal skills.
• Proactive approach to teamwork in a medical home model setting.
• Adept at managing multiple tasks with accuracy and attention to detail.
• Enthusiasm for lifelong learning and participation in annual educational opportunities.

As the largest Federally Qualified Health Center (FQHC) in Southeast Texas, Legacy Community Health has been delivering comprehensive, high-quality, and affordable health care for nearly 40 years. With more than 50 clinics across the Greater Houston and Gulf Coast region, we continue to grow strategically and invest in our communities. By innovating how care is delivered, we've stayed at the forefront of connecting our communities to health—every day, in every way.

At Legacy, we know our success is powered by our people. We're always looking for talented, passionate individuals who want more than a job—they want a meaningful career that makes a real impact. Explore our open positions and see if a career at Legacy is right for you.

At Legacy Community Health, our mission—Driving healthy change in our communities—guides everything we do. To fulfill this mission, every team member is expected to embody the following core attributes in their daily work, regardless of role or department:

We bring our expertise without ego. In a collaborative healthcare environment, humility fosters trust and teamwork. Our employees value diverse perspectives, seek input from others, and are unafraid to…