Project Coordinator

Since 2002, Mason Technologies has been a leader in technology integration, proudly certified as a Woman-owned Business Enterprise (WBE) both in NYC and nationally. With headquarters and a fully equipped warehouse in Deer Park, NY, an additional office in downtown NYC, and resources across the nation, we design, implement, and service innovative solutions in low-voltage structured cabling, audio visual systems, data centers, and unified security.

We serve a variety of industries including healthcare, government, higher education, finance, and business (both big and small). We're always aiming to build lasting relationships based on trust, respect, and a shared vision for a better future. Our founder, Jennifer Mason, has cultivated a family-like environment that emphasizes deep care and commitment to our people and the clients and communities we serve, forming the foundation of everything we do.

At Mason Technologies, diversity and inclusion drive our hiring, ensuring we bring together the most talented individuals regardless of race, age, religion, gender identification, or sexual orientation. If you want to have a career of unparalleled growth, a team with a family-strong bond, and an unmatched atmosphere of motivated and caring professionals, apply to Mason today!

Let’s craft a future together that's built upon integrity, equality, professional pride, the authentic spirit of our family, and a commitment to making the world a better place.

• Medical, Dental, and Vision Coverage:
  We provide comprehensive healthcare benefits to keep you and your family healthy and secure.
• 401k with Matching:
  Plan for your future with our 401k program, featuring competitive company matching.
• Paid Time Off (Holiday/Vacation/Sick/Personal):
  Generous PTO to ensure a healthy work-life balance and time for relaxation and personal needs.
• Unlimited Growth Opportunities:
  We believe in fostering talent and providing opportunities for continuous professional growth.
• Family-Friendly Company Events & Outings:
  We host regular events and outings to foster a family-friendly atmosphere and build team camaraderie, like our Warehouse Jam Sessions and Holiday Parties!
• Bagel Thursdays & Tuesday Lunch Catering:
  Enjoy weekly treats with Bagel Thursdays and Tuesday Lunch catering at our offices!
• Caring Ownership:
  We believe in mutual dedication. If you're committed to Mason Technologies, we are equally committed to you. We prioritize the well‑being of our employees and their families, ensuring a supportive and caring work environment.

The Project Coordinator plays a key role in managing internal operations throughout the customer lifecycle—from proposal through project closeout—while supporting both operational and basic technical needs. This position ensures smooth cross-department coordination, helps deliver projects on time and on budget, and contributes to a high-quality customer experience. The ideal candidate is organized, detail-oriented, and technically inclined
, with the ability to assist customers and internal teams by providing basic phone-based troubleshooting for low voltage systems such as audio visual, structured cabling, and security. This role bridges project coordination, customer communication, and light technical support in a fast-paced commercial integration environment.

• Manage the full project lifecycle, including proposal support, procurement, scheduling, installation, service coordination, and project closeout.
• Serve as a point of contact for basic technical troubleshooting, assisting customers or internal teams by phone with initial diagnostics for audio visual, structured cabling, or security-related issues.
• Walk customers or technicians through simple troubleshooting steps (e.g., checking connections, power, signal flow, or basic configuration) and escalate issues appropriately when advanced technical support is required.
• Coordinate with field teams, warehouse, dispatch, technicians, and management to ensure each project phase runs smoothly.
• Allocate resources, manage tasks, and maintain project timelines and budgets.
• Review and reconcile daily technician reports with internal systems and…