Patient Access Representative

** About the Role
** The Patient Access Representative position is responsible for greeting and assisting patients in a prompt, courteous, and professional manner and receiving/answering incoming telephone calls in the same manner, as applicable.  The Patient Access Representative is to be cross-trained in all aspects of reception to supply sufficient coverage.  Certain duties may vary based on office location and department structure.

Performs all other duties as assigned. Exhibit a high degree of maturity, integrity, loyalty, creativity, and strict confidentiality with HIPPA compliance in all daily tasks. One year of experience working in a medical practice or in a health insurance organization Excellent verbal and written communication skills
** Reasoning Ability
** Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
** Computer Skills
** To perform this job successfully, an individual should have thorough knowledge in computer information systems.  While performing the duties of this job, the employee is frequently required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms; stoop, kneel, crouch, or crawl and talk or hear. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds.

This job operates in a professional office environment.  This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines.
** Other Duties
** Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job.  Duties, responsibilities and activities may change at any time with or without notice.

Hourly rate range:
Please note that the hourly ranges for this position will vary based on experience level, education, and geographical location.

Rate range: $25-27 per hour.
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