Service Technician

At Kenco Logistics, you’re more than just a team member—you’re part of a company that values innovation, integrity, and a strong commitment to its people. As one of the leading 3PL providers in the U.S., Kenco offers a dynamic and supportive work environment where your ideas matter and your growth is a priority. With a focus on safety, sustainability, and continuous improvement, Kenco empowers employees to make a real impact in the supply chain industry while building rewarding careers.

Join a company where your contributions help move the world forward—one shipment at a time.

Service Technician I is responsible for performing general maintenance, repairs and preventative maintenance with all Material Handling Equipment, automated systems, and conveyors involving all customers and vendors of Kenco Fleet Services.

• Performs corrective repairs and preventive maintenance on MHE, batteries, automated systems and conveyors in accordance with site and original equipment manufacturer standards
• Responsible for scheduling Planned Maintenance (PM) of all Fleet Services Equipment, automated systems, and conveyors, and keeping updated records of PM's completed.
• Execute preventive maintenance (PM) procedures in accordance with Original Equipment Manufacturer (OEM) specifications and guidelines and maintain accurate preventive maintenance records
• Create and process work orders accurately and efficiently in the maintenance management system.
• Use manuals, repair manuals, parts manuals, parts diagrams to troubleshoot engines, engine fuel systems, transmissions, automated systems, and conveyors, or other components on material handling equipment.
• Manage equipment condition and support repair readiness by reporting damage and maintaining accurate service and inventory records.
• Communicate with Parts team on parts and supplies needed to maintain equipment.
• Maintain parts inventory and repair records for all equipment by completing accurate paperwork.
• Conducts tests of safety equipment to ensure OSHA and operational standards.
• Comprehend and actively work toward achieving site-specific Key Performance Indicator (KPI) targets and metrics.
• Must interact with customers and coworkers in a professional manner.
• Adhere to 5S workplace organization principles (Sort, Set in Order, Shine, Standardize, Sustain) to maintain general cleanliness and ensure an organized, efficient and safe service area at all times.
• Support the Kenco Operating System by identifying ways to work more safely, efficiently, and effectively, and sharing ideas that help the team and company get better.

• High school diploma, G.E.D. or tech school graduate required.
• 0 – 2 years of mechanic experience; preferably prior experience with repair and maintenance of material handling, automated systems, and conveyors, or similar equipment.
• Ability to troubleshoot mechanical and electrical problems on multiple types of equipment and systems.
• Able to read and understand electrical and hydraulic system schematics.
• Self-motivated, self-directed, highly responsible, and able to work both independently and as part of a team.
• Must be able to frequently lift/carry/push/pull up to 50 lbs.
• Supply own mechanic technician hand tools.
• Must be able to safely operate lift trucks.

• Action Oriented - Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm.
• Collaborates - Building partnerships and working collaboratively with others to meet shared objectives.
• Decision Quality - Making good and timely decisions that keep the organization moving forward.
• Optimizes Work Processes - Knowing the most effective and efficient processes to get things done, with a focus on continuous improvement.
• Situational Adaptability - Adapting approach and demeanor in real time to match the shifting demands of different situations.

• This position is expected to travel approximately 25% or less.
• A passport is not required, but recommended.

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