Cashier, Retail

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Job Description

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.

Responsibilities

Essential Job Functions:

• Greet, engage, and assist customers actively and visibly.
• Process customer transactions quickly, accurately, and efficiently.
• Understand and operate the Point of Sale (POS) system, handling various tenders such as Cash, Checks, Credit, Debit, SNAP EBT, WIC, Rain checks, loyalty offers, coupons, and checkout procedures per company policy.
• Adhere to the company's cash handling limits and work honestly to control loss.
• Follow guidelines on restricted sale items (Alcohol, Tobacco, DVDs).
• Report pricing discrepancies to the Scan Coordinator.
• Follow policies for postage stamps, gift cards, and coupons.
• Stay updated on current and upcoming promotions and ads.
• Comply with food safety regulations and guidelines.
• Follow safety procedures, identify unsafe conditions, and notify management.
• Inspect equipment regularly and report repairs needed.
• Create a welcoming environment, assisting customers with questions about products.
• Follow all laws, regulations, and company policies.
• Work effectively in a fast-paced and sometimes stressful environment.
• Manage conflicts professionally and cooperatively.
• Handle customer and business information with honesty and integrity.
• Follow directions and seek help when needed to resolve issues.
• Support and assist minors, individuals with special needs, and older adults.
• Perform essential functions with or without reasonable accommodations.

Qualifications

Minimum Position Qualifications:

• Customer service experience
• Effective communication skills
• Basic math skills (counting, addition, subtraction)

Desired Previous Job Experience:

• Customer service experience
• Experience as a Bagger or Courtesy Clerk

About Us

From a small Cincinnati grocery store over a century ago, Kroger has grown into the nation’s largest grocer with nearly 2,800 stores across 35 states. We pride ourselves on diverse teams united by a passion for food and people, with a mission to Feed the Human Spirit. We innovate tirelessly to provide great experiences for customers, communities, and employees, with food at the core.

We value people and aim to provide the ingredients for your success at work and in life. We support your growth with industry-leading training and career opportunities. Whether seeking a part-time role or a new career, join our Kroger family today!

Benefits

Our comprehensive benefits support your well-being, including:

• Medical, dental, vision, and prescription coverage
• Flexible scheduling with paid time off
• Emotional and financial support through counseling and financial tools
• Associate discounts
• Tuition reimbursement up to $21,000
• Growth opportunities through training and diverse careers

For more benefits info, visit our Benefits Page!