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Customer Care Supervisor: Lead & Elevate Call Center Teams

Job in Decatur, Macon County, Illinois, 62523, USA
Listing for: Consociate Health
Full Time position
Listed on 2026-02-03
Job specializations:
  • Management
  • Customer Service/HelpDesk
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
A healthcare solutions provider in Decatur is seeking a Customer Care Supervisor to oversee daily operations and ensure exceptional customer service. This role involves leading a team, optimizing call center processes, and implementing strategies for improved member satisfaction. Candidates should have supervisory experience and a commitment to promoting a positive work environment. Benefits include paid time off, medical coverage, and a 401K plan.
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