Behavioral Health Navigator - Decatur, IL

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MHP - High School 151 North Main, Decatur, Decatur, IL, US

3 days ago Requisition

Salary Range: $23.00 To $25.00 Hourly

Heritage Behavioral Health Center – Decatur, IL
Full-Time | Monday–Friday, 8:00 AM–5:00 PM | Every Other Friday Off (Paid Wellness Day)

• High School Diploma/GED + 5 years’ experience: $23.00/hour +
  every other Friday paid off
• Bachelor’s Degree: $25.00/hour +
  every other Friday paid off
  Salary is based on education, experience, and licensure or certification.

Heritage Behavioral Health Center is seeking passionate, mission-driven professionals to join our team as a Behavioral Health Navigator
!

Heritage Behavioral Health Center is a Certified Community Behavioral Health Clinic (CCBHC) serving a multi‑county region in Central Illinois. Our mission is to expand access to high‑quality behavioral health and substance use services while supporting the well‑being of our staff. We believe that every team member impacts client care
, regardless of role.

• Every other Friday off – paid wellness day
• Competitive salaries aligned with state and national benchmarks
• NHSC Loan Forgiveness eligibility
• Comprehensive benefits and a strong culture of staff support
• A workplace that truly values its employees as its greatest asset

The Behavioral Health Service Navigator serves as the first point of contact for individuals seeking low‑intensity, office‑based case management support. This position focuses on walk‑in support, needs assessments, care coordination, service linkage, and ongoing follow‑up to ensure clients receive timely access to behavioral health and community resources.

You will maintain a caseload, coordinate with internal teams and external agencies, and provide client‑centered support to help individuals achieve their goals.

• Conduct intake needs assessments and ongoing evaluations of client strengths, needs, and goals
• Develop and monitor individualized service plans
• Maintain an active caseload and complete timely follow‑up and documentation
• Provide support, advocacy, and linkage to community resources, healthcare, and social services
• Adjust service plans based on client progress
• Facilitate referrals to internal programs and external agencies
• Participate in team meetings, case reviews, and professional development
• Offer short‑term or ongoing office‑based support based on client needs
• Conduct proactive follow‑ups and barrier identification
• Complete all documentation and tracking accurately and promptly
• Perform other duties as assigned or negotiated with supervisor

• Understanding of behavioral health systems, case management principles, and community resources
• Strong communication and engagement skills
• Ability to create individualized plans and track progress
• Strong organization and time‑management skills
• Ability to work independently and collaboratively
• Crisis intervention knowledge and client‑centered approach
  
  Ability to lift 10 pounds

• High School Diploma or GED + 5 years supervised mental health or social service experience required
• Bachelor’s degree in social work, psychology, education, or human services preferred
• Must be 21 years of age or older
• Valid driver’s license, reliable transportation, and proof of auto insurance

Generous Time Off

• Vacation, sick, personal, and holiday leave
• Every other Friday paid wellness day
• Employee Assistance Program (EAP)
• Fitness reimbursement

Insurance Options

• Flexible spending accounts (healthcare & dependent care)
• Additional life insurance
• Significant employer contributions to health insurance

Retirement

• 401(k) and Roth options

Professional Growth

• Tuition assistance
• Continuing education opportunities

Loan Forgiveness

• Eligible through the National Health Service Corps (NHSC)

Apply today and join a team that cares about your well‑being as much as the well‑being of the individuals we serve!