Community Support Specialist - First

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Professional Decatur, IL, US

2 days ago Requisition

Salary Range: $48,000.00 To $52,000.00 Annually

• High School or GED + 5 years’ experience:$23.00/hour + every other Friday paid off
• Bachelor’s Degree:$25.00/hour + every other Friday paid off
• Salary is based on education, experience, and licensure or certification

Schedule: Full-Time | Every other Friday off (paid wellness day) | Monday–Friday, 8 am–5 pm

Looking for a career where your work truly matters? Heritage Behavioral Health Center is hiring passionate professionals!

We are a mission-driven Certified Community Behavioral Health Clinic (CCBHC) located in Decatur, Illinois, dedicated to improving mental health and substance use care across a multi-county region. We recognize that every staff member influences client care—no matter their role.

• Every other Friday off – paid wellness days
• Competitive salaries aligned with state and national benchmarks
• Loan forgiveness eligibility through NHSC

At Heritage, we invest in our team so they can invest in the individuals we serve. Our staff are our greatest asset.

As a Community Support Specialist serving individuals in Macon County, you will provide community-based mental health services that help individuals build independence, enhance daily living skills, improve emotional wellness, and remain stable in their homes and communities.

You will play a key role in helping clients reduce hospitalizations, increase natural supports, navigate systems, and achieve their personal recovery goals. This is a highly rewarding, relationship-based position for someone who enjoys being out in the community and making a meaningful impact every day.

• Provide community-based skill-building and support services to adults with mental health or co-occurring needs.
• Assist clients in developing skills related to daily living, symptom management, problem-solving, socialization, and emotional regulation.
• Support clients in crisis prevention, early intervention, and consistent follow‑up to maintain stability.
• Help individuals access community resources such as housing, benefits, education, employment, and medical care.
• Collaborate with behavioral health providers, primary care, community agencies, and natural supports to ensure coordinated services.
• Document services in accordance with agency and state requirements.
• Promote client independence, empowerment, dignity, and recovery.

• Basic understanding of mental health symptoms, recovery models, and trauma-informed care.
• Familiarity with local social service systems and community resources.

• Strong communication and interpersonal skills for engaging a diverse population.
• Ability to develop trust, build rapport, and maintain professional boundaries.
• Effective organizational and time‑management skills in a fast‑paced environment.

• Work independently while remaining accountable to team goals.
• Adapt to changing client needs, home environments, and schedules.
• Use technology effectively for documentation and communication.
• Demonstrate cultural humility and sensitivity to diverse backgrounds.

• High School Diploma or equivalent + 5 years of supervised mental health or social service experience
• Bachelor’s degree in social work, psychology, human services, or related field preferred
• Minimum of 21 years of age
• Valid driver’s license, reliable transportation, and proof of automobile insurance

• Generous Time Off: vacation, sick, personal, and holiday leave
• Wellness Benefits: Employee Assistance Program (EAP), fitness reimbursement, every other Friday off (paid)
• Retirement: 401(k) and Roth options
• Professional Growth: tuition assistance and continuing education opportunities
• Loan Forgiveness: Eligible through the National Health Service Corps (NHSC)

Apply today and join a team that cares about your well-being as much as the individuals we serve!